Reimagining Communications with Matt Swain, Broadridge Financial Solutions
Podcasts From The Printerverse
English - August 04, 2019 14:12 - 23 minutes - 31.9 MB - ★★★★★ - 28 ratingsTechnology Business pmc podcasts deborahcorn design digitalprint directmarketing mail marketing print printbuying Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: PrintEx 19 with Robyn Frampton Visual Connections
Matt Swain, Managing Director and Practice Lead for Communications Consulting at Broadridge Financial Solutions, shares results from their 2019 CX and Communications Trends Survey, and how to identify where improvements are needed for effective customer experience.
Links Mentioned in Today’s Episode:
Matt Swain on LinkedIn: https://www.linkedin.com/in/askmattswain
Broadridge Financial Solutions: https://www.broadridge.com/
Reimagining Communications Podcast: https://www.broadridge.com/podcast/reimagining-communications-with-matt-swain
2019 CX and Communications Trends Survey: https://www.broadridge.com/report/annual-customer-experience-and-communications-trends-survey