Chase shares stories about how he got started doing support at Basecamp, the company formerly known as 37signals, how he got better at writing and empathizing with people and what happens when all of the apps go down. We also talk about tips for everyone on support, running online classes and tips for remote working. […]


The post Episode 5: An Insider’s Look at How Basecamp Does Support with Chase Clemons appeared first on Support Driven.


Chase shares stories about how he got started doing support at Basecamp, the company formerly known as 37signals, how he got better at writing and empathizing with people and what happens when all of the apps go down. We also talk about tips for everyone on support, running online classes and tips for remote working.


Show Notes:

Basecamp, the company formerly known as 37signals
supportops.co
@supportops
@chaseclemons

The post Episode 5: An Insider’s Look at How Basecamp Does Support with Chase Clemons appeared first on Support Driven.

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