#237 - Chris Voss - How To Negotiate Like An FBI Agent

Modern Wisdom

Podcast Notes Key Takeaways In every negotiation, aim to get a better relationship with our counterpartBy focusing on a better relationshipYou’re more likely to gain information that they might have withheld otherwiseYou increase the chance of a continuous partnershipYou enjoy the process more“We have to beat the other side” is a huge misconception about negotiationGetting Better at NegotiationPractice on any occasion you come across in day to day life“There is no such thing as good and bad, there is only trained and untrained” – Denzel Washington in Man on FireMirroring “Technique”Repeating the last 1-3 words of what somebody just said in the form of a questionIt triggers the counterpart to rephrase their point and share more informationExpress the other side’s point of view, getting them to say “that’s right”You show them you understand and listen to themLabeling “Technique”A verbal observation, labeling an emotion or situationLabels trigger unguarded answersYes is nothing without “how”No one ever feels good to compromiseTalk about collaboration instead of compromiseThink about new opportunities that nobody envisioned before

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Chris Voss is the Ex Lead International Kidnapping Negotiator for the FBI, a CEO & author.

Chris is someone who has negotiated under the highest imaginable pressure with kidnappers, bank robbers and terrorists.

Expect to learn the single most powerful phrase in communication, how to say no more effectively, how to improve your confidence during a discussion, Chris' best strategies for de escalating a disagreement, his opinion on Trump's communication style and much more...

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