PT2 of 2: Conflict Management in Healthcare with Dr. Lee Sharma

Physician's Guide to Doctoring with Bradley B. Block, MD

English - November 30, 2023 06:00 - 32 minutes - 21.4 MB - ★★★★★ - 56 ratings
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Previous Episode: PT1 of 2: Conflict Management in Healthcare with Dr. Lee Sharma

Next Episode: Breaking Bad News in Maternal Fetal Medicine with Dr. Corinna Muller

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In the second part of our podcast conversation with Dr. Lee Sharma, a seasoned gynecologist and conflict resolution expert, delves deeper into the strategies and techniques that healthcare professionals can employ to navigate conflicts successfully. Dr. Sharma continues to emphasize the importance of moving away from positional bargaining and adopting interest-based negotiation as a more constructive approach.

Looking for something specific? Here you go!

00:01:58 Reframe conflict within a system.

00:09:26 Awareness drives behavior change.

00:15:28 Importance of valuing diverse perspectives. The timestamp in the podcast where it starts to say "Conflict can lead to growth" is

00:20:44. Conflict can lead to growth.

00:21:04 Conflict can lead to positive outcomes.

00:29:29 Conflict resolution is vital.