Twenty-one people including PEACE TALKS RADIO host, Suzanne Kryder, took a

40-hour mediation course in Albuqueruqe, NM to improve their communication

skills and to someday mediate professionally. Suzanne talks with Anne

Lightsey, a professional mediator and the course instructor, about what

each of us can do during conflict to make peace rather than simply

conclude the other person is wrong. She also talks with four course

participants about both their unique motivation to take the course and

what they learned from it.