Have you ever heard the saying that first impressions are everything? They may not be everything, or a deal breaker, but they can certainly make hard things more challenging or easier on yourself.

This episode discusses in what scenarios first impressions matter most and what you can do to get off on the right foot and sustain the initial good vibrations.

QUESTION(S) OF THE DAY: What do you do to make a great first impression? Please let me know in the comments.

Scroll below for links and show notes…
Selected Links from the Episode

How to Lose an Employee in 10 Days by Susan Sandvick
How The Most Emotionally Intelligent People Make Great First Impressions by Harvey Deutschendorf
Restaurant Impossible
The Tipping Point

Show Notes

There's a multitude of situations on a daily basis that we have first impressions [02:22]
Attending a restaurant for the first time is paramount [03:37]
Relaunching on Restaurant Impossible, getting a second chance, and making the new impression [04:22]
Going to opening night is the single most important opportunity to make your name [06:42]
Being at full strength to start [07:50]
Starting with a new company and most miss the mark on day one [13:42]
Brands and the message or content on their website and the first impression they make [16:58]
What brands do to connect with people and interact with them [21:38]
Meeting people for the first time carries less weight than most people believe they do [23:49]
Treat others better than you've ever been treated before [33:30]
Take a genuine interest in whomever you come in contact with [37:11]
Don't just do it on day one, go beyond and have an onboarding plan [42:22]

People Mentioned

Robert Irvine
Malcolm Gladwell
Susan Sandvick
Harvey Deutschendorf


Have you ever heard the saying that first impressions are everything? They may not be everything, or a deal breaker, but they can certainly make hard things more challenging or easier on yourself.


This episode discusses in what scenarios first impressions matter most and what you can do to get off on the right foot and sustain the initial good vibrations.

QUESTION(S) OF THE DAY: What do you do to make a great first impression? Please let me know in the comments.


Scroll below for links and show notes…


Selected Links from the Episode

How to Lose an Employee in 10 Days by Susan Sandvick
How The Most Emotionally Intelligent People Make Great First Impressions by Harvey Deutschendorf
Restaurant Impossible
The Tipping Point

Show Notes

There’s a multitude of situations on a daily basis that we have first impressions [02:22]
Attending a restaurant for the first time is paramount [03:37]
Relaunching on Restaurant Impossible, getting a second chance, and making the new impression [04:22]
Going to opening night is the single most important opportunity to make your name [06:42]
Being at full strength to start [07:50]
Starting with a new company and most miss the mark on day one [13:42]
Brands and the message or content on their website and the first impression they make [16:58]
What brands do to connect with people and interact with them [21:38]
Meeting people for the first time carries less weight than most people believe they do [23:49]
Treat others better than you’ve ever been treated before [33:30]
Take a genuine interest in whomever you come in contact with [37:11]
Don’t just do it on day one, go beyond and have an onboarding plan [42:22]

People Mentioned

Robert Irvine
Malcolm Gladwell
Susan Sandvick
Harvey Deutschendorf

Twitter Mentions