Adapting to Consumerization in Healthcare (#97)
Health Connective Show
English - September 27, 2021 10:15 - 27 minutes - 38.3 MB - ★★★★★ - 5 ratingsHealth & Fitness healthcare healthcare providers health it Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: The Increasing Importance of Telehealth for Small Practices (#96)
Patients have different expectations of their healthcare providers than they did in the past. The desire for consumer-focused healthcare has continued to grow over the years, and the pandemic has only accelerated this push among patients. While consumerization may force practices to change their normal processes, those that can adapt can improve patient interactions, build trust, and create long-lasting relationships with patients.
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