Claire Lew (Know Your Team) - How To Build Social Connections & Trust In Remote Teams
Mastering Remote
English - September 16, 2019 16:00 - 43 minutes - 79.1 MB - ★★★★★ - 11 ratingsManagement Business Entrepreneurship remote work startup tech leadership management digital nomad entrepreneurship bootstrap silicon valley hiring Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Today we have Claire Lew on the show! Claire is the founder and CEO of Know Your Team, software that helps you become a better leader for your company.
We talked about building trust and social connections in a remote team, how you can be a better facilitator as a leader, and the role of empathy in a distributed team.
We covered:
03:00 — The 3 pillars of good leadership and how Claire codified these
08:40 — Attributes of a good remote team leader
10:05 — The importance of “affective trust” in a team
16:10 — Can empathy be trained?
19:40 — Asking the right questions as a leader
29:50 — Claire’s thoughts on hybrid teams (half remote, half co-located)
34:11 — How can employees “manage up” better?
Mentioned resources:
Know Your Team
The Heartbeat Podcast
How To Build Social Connection in a remote team
Basecamp
The Watercooler
Zapier
Wade Foster
MeetEdgar