Common Mistakes Clinics are Making

There are 5 common mistakes many Osteopaths make. In today’s show, Gilly talks you through why you need to keep in touch with your patients, addresses how you price your treatments and why you should make a potential patient's experience as seamless as possible.

Clinic not working perfectly? Book a free chat with Gilly to find out how to fix it! bit.ly/osteobizchat

 

KEY TAKEAWAYS

Not keeping in touch with patients. A newsletter now and again can engage with patients and keep them updated with your practice and maintain a rapport.

 

Check-in with your patient database. It’s important for your reputation that you ensure that every single patient gets the very best and receives the ongoing treatment that they need. It's good practice to get them back again and make sure they don't need a bit more treatment and reassurance and help them.

 

Create a proper treatment plan for every single patient. Show them the path ahead and the journey to better health. 

 

Don’t be scared to raise your prices. Pricing is too often linked with our own self-worth but pricing correctly is very important to the growth of your practice and Osteopaths shouldn’t make assumptions about how patients will prioritise their life and how much they’re willing to pay for treatment.

BEST MOMENTS
“Keeping in touch and maintaining rapport means that next time they need treatment you’ll be top of mind.”

“Give them reassurance that they can achieve their end goal, whatever that might be.”

“Clinics now must offer an online booking option, it’s about making the journey easier for the patient.”

 

VALUABLE RESOURCES
The Osteobiz mastermind

www.osteobiz.as.me/consultation

www.osteobiz.com

 

CONTACT METHOD

https://www.instagram.com/gillywoodhouse/
[email protected]
https://business.facebook.com/Osteobiz/

ABOUT THE HOST

Since 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.

Topics covered are marketing, operations, team management, legacy and exit strategy, operating procedures, gold standard patient care, tech support, boundaries and so much more.

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