Games Customers Play - Conversation with Ramesh Dorairaj

Manage Better with Anshuman Tiwari

English - August 25, 2020 03:00 - 37 minutes - 25.8 MB
Management Business Education Self-Improvement quality operational excellence six sigma lean rpa transformation business excellence Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: Managing Better with Hemant Urdhwareshe

Next Episode: Mastering Executive Presence to Manage Better - Conversation with Shital Kakkar Mehra

In this episode Ramesh Dorairaj, author of Games Customers Play, explains the four quadrants of understanding how buyer-seller relationships work. Intertwined with anecdotes and concepts Ramesh brings to life the complex world of what customers say and more importantly, don't say.

Follow me on LinkedIn, YouTube, and all popular Podcast channels - Anshuman Tiwari