Bridging Customer Centricity and Quality - A Conversation with Debashis Sarkar

Manage Better with Anshuman Tiwari

English - September 16, 2020 04:00 - 28 minutes - 19.3 MB
Management Business Education Self-Improvement quality operational excellence six sigma lean rpa transformation business excellence Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: Mastering Executive Presence to Manage Better - Conversation with Shital Kakkar Mehra

Next Episode: Interview tips for early career candidates - Anshuman Tiwari

In this episode we have a Manage Better conversation with Debashis Sarkar, author and consultant for Quality and Customer Centricity. Debashis is a Managing Partner at Proliferator Advisory - a firm focused on client success through improved customer centricity.

Debashis distills the concept of customer centricity and how it is connected to Quality. He also shares tips that all of us can use to make our companies more customer centric.

For earlier episodes please visit https://managebetter.buzzsprout.com/ and subscribe to the channel.

Follow me on LinkedIn, YouTube, and all popular Podcast channels - Anshuman Tiwari