#1,767 - San Fran in "Unprecedented Hiring Crisis" crippling the city

Fewer buses along Muni routes. A longer wait for a 911 response. An overcrowded hospital.

San Francisco has thousands of city jobs unfilled and finds itself in an “unprecedented hiring crisis,” according to a report published Wednesday by the civil grand jury that paints a grim picture of public services in the wake of the COVID-19 pandemic.

The City has twice as many vacancies — about 4,800 in total — than it did entering the pandemic. It has struggled to recruit and retain employees, the grand jury found, and its hiring process is opaque and protracted.

The jury made a wide-ranging set of recommendations to modernize The City’s hiring process, such as bolstering staffing levels at the Department of Human Resources and even potentially competing with the private sector on work-from-home policies.

The panel urged The City to set a goal of 60 days between job posting and job offer and start recruiting for expected vacancies rather than waiting for jobs to be open.

“The Jury believes that by following our recommendations, the City will be able to improve critical City service delivery, shorten the hiring process, and bring City recruiting and retention into the 21st Century,” the report states.

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