At TECHSHOW 2020, host Patrick Palace sits down with Shannon Salter and Jonathan Verk to discuss highlights from their talk on how online dispute resolution technology aims to simplify the legal process and increase access to legal services. Shannon and Jonathan offer their experience with this technology from both public and private sector perspectives.

Shannon Salter is the Chair of the Civil Resolution Tribunal, Canada’s first online tribunal resolving small claims disputes.

Jonathan Verk is co-founder and CEO of Hyphenus.