We are seeing a revolution in the way consumers interact with legal services, and smart firms are adjusting their business models to meet modern expectations. How can your firm ride this wave? At TECHSHOW 2020, host Laurence Colletti talks with Clio’s Jack Newton about insights from his book, “The Client-Centered Law Firm: How to Succeed in an Experience-Driven World.

Jack Newton is co-founder of Clio, one of the pioneers of cloud-based practice management.