In this talk at the NYSAIS Assistant Heads, Division Heads, and After School Directors Conference at the Mohonk Mountain House in November 2018, clinical psychologist and author Lisa Damour addresses the dynamics at play when educators and parents come together to talk about a student. Ms. Damour provides an enlightening discussion on the often unarticulated assumptions that both parties bring to these meetings, overcoming barriers to successful collaboration, and effective strategies for giving feedback.