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Empathize with clients without sacrificing your sanity

NVA Pawcast

English - March 06, 2023 18:00 - 22 minutes - 15.3 MB - ★★★★★ - 15 ratings
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In this episode, NVA’s Chief Community Officer, Turpin Mott, is joined by Dr. Daniel Randall from NVA’s Foothill Veterinary Hospital in Greenville, South Carolina. 

Here are the timestamps of their chat:

Q: Can you share more about your background?

A: {0:44 – 3:54}


Q: In the time you grew Foothills Animal Hospital from 1 doctor to 8 doctors, what’s one thing you’re most proud of?

A: {4:08 – 6:25} 


Q: What’s the most-needed skill or teaching that a new grad needs to be effective?

A: {6:51 – 9:13}


Q: How do you empathize with your clients without crossing your boundaries or sacrificing your own sanity?

A: {9:47 – 13:09}


Q: What are your approaches to a successful veterinary career?

A: {13:22 – 19:08}


Q: What’s one piece of advice you would give to new doctors?

A: {19:34 – 21:31}