E43- Documenting Customer Experience (With Nate Gilmore, Chief Revenue Officer at PandaDoc)

Humans of SaaS

English - August 03, 2021 04:00 - 37 minutes - 34.3 MB
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Previous Episode: E42- Pivot! Pivot! Pivot! (With Roberto Ortiz, Co-Founder and CEO of Welcome)

Next Episode: E43- Documenting Customer Experience (With Nate Gilmore, Chief Revenue Officer at PandaDoc)

Nate Gilmore is the Chief Revenue Officer at PandaDoc, a document automation software that streamlines the process of creating, assigning and reviewing proposals, quotes and contracts. In this episode, Nate and Ben discuss striking a balance between driving sales and strengthening customer relationships, motivating and incentivizing teams, and PandaDoc’s approach to customer experience design.