E42- Pivot! Pivot! Pivot! (With Roberto Ortiz, Co-Founder and CEO of Welcome)

Humans of SaaS

English - July 27, 2021 08:00 - 38 minutes - 35.1 MB
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Previous Episode: E42- Pivot! Pivot! Pivot! (With Roberto Ortiz, Co-Founder and CEO of Welcome)

Next Episode: E43- Documenting Customer Experience (With Nate Gilmore, Chief Revenue Officer at PandaDoc)

Roberto Ortiz is the Co-Founder and CEO of Welcome, an award-winning virtual event platform. In this episode, Roberto and Ben discuss how the pandemic influenced the founding of Welcome, how to provide white glove customer service, and levelling up from a technology, design and performance perspective.