![Humans of SaaS artwork](https://is1-ssl.mzstatic.com/image/thumb/Podcasts114/v4/e7/b9/72/e7b972c2-1e63-a8c4-faaa-d253693dbc0f/mza_6102431911446406715.jpg/100x100bb.jpg)
E40- Focus On Customers Not Competitors (With Kyle Clark, Manager of Implementation at Catalyst Software)
Humans of SaaS
English - July 13, 2021 10:00 - 37 minutes - 34.5 MBCareers Business Management customer experience startups tech client success marketing entrepreneurship catalyst customer success nps Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Kyle Clark is an Implementation Manager at Catalyst Software, and in this episode, Kyle and I discuss the one big question you need to ask before onboarding new customers, why you should ignore what your competitors are doing and how to launch new customers in a “healthy way”.