Humans of SaaS artwork

E40- Focus On Customers Not Competitors (With Kyle Clark, Manager of Implementation at Catalyst Software)

Humans of SaaS

English - July 13, 2021 14:00 - 37 minutes - 34.5 MB
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Kyle Clark is an Implementation Manager at Catalyst Software, and in this episode, Kyle and I discuss the one big question you need to ask before onboarding new customers, why you should ignore what your competitors are doing and how to launch new customers in a “healthy way”.