Humans of SaaS artwork

E35- Are You Content With Your Content? (With Mark Kilens, VP of Content & Community at Drift)

Humans of SaaS

English - June 01, 2021 14:00 - 40 minutes - 37.4 MB
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Mark Kilens is the VP of Content & Community at Drift, and in this episode, Mark and I discuss the content and community equation, why he hires for character and trains for skill and his personal operating system.