E17- Going Bananas (With VP CS & People Ops at Swiftly, Maranda Dziekonski)

Humans of SaaS

English - January 26, 2021 11:00 - 37 minutes - 34.5 MB
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Previous Episode: E16- Bytes Scale and Atoms Don’t (With IBM Digital Transformation Lead, Anthony Coppedge)

Next Episode: E17- Going Bananas (With VP CS & People Ops at Swiftly, Maranda Dziekonski)

Maranda Dziekonski is VP Customer Success & Operations at Switfly, and is on the governing council of the Customer Success Leadership Network, a community group and Slack team with 2400 CS leaders and counting! In this episode, Maranda and Ben discuss CS in the boardroom, building your personal brand, using Slack to manage customers, and some of the biggest mistakes they’ve both made at work.