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E16- Bytes Scale and Atoms Don’t (With IBM Digital Transformation Lead, Anthony Coppedge)
Humans of SaaS
English - January 19, 2021 16:00 - 39 minutes - 35.8 MBCareers Business Management customer experience startups tech client success marketing entrepreneurship catalyst customer success nps Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Anthony Coppedge is leading Agile Transformation for Digital Sales at IBM. He is an expert in coaching Sales & Marketing teams on implementing an Agile mindset and he’s taught leaders, managers, and teams how to manage the tension between planned and unplanned work so that they can deliver value at scale. On this episode, Anthony shares his insights into change management at scale, the value of BEING agile rather than DOING agile, and how teams can leverage agile thinking to become faster, more profitable, and more customer-centric.