E09- The Product-Led Organization (With Pendo CEO, Todd Olson)

Humans of SaaS

English - November 17, 2020 16:00 - 24 minutes - 22.6 MB
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Previous Episode: E09- The Product-Led Organization (With Pendo CEO, Todd Olson)

Next Episode: E10- Dawn of a New (HR) Era (With Slack VP of People, Dawn Sharifan)

Todd Olson is co-founder and CEO of Pendo, which helps companies accelerate software product adoption among customers and internal employees. He also recently released his brand new book The Product-Led Organization. In this episode, Todd explores the tension between Customer Success & Product, why being product-led benefits CSMs, and how his biggest mistake as an entrepreneur helped to make Pendo a success.