E05- The Feelings Flywheel (With Catalyst Head of Customer Success, Sydney Strader)

Humans of SaaS

English - October 20, 2020 14:00 - 30 minutes - 27.7 MB
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Previous Episode: E05- The Feelings Flywheel

Next Episode: E06: Nir, Far, Wherever You Are (With Monday.com CS Group Manager Nir Fogel)

Sydney Strader, Head of Customer Success at Catalyst, discusses the power of vulnerability and authenticity at work, how she went from major success to rock bottom and back up again, and how her experiences have shaped the person she is today.