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E05- The Feelings Flywheel
Humans of SaaS
English - October 20, 2020 10:00 - 30 minutes - 27.7 MBCareers Business Management customer experience startups tech client success marketing entrepreneurship catalyst customer success nps Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: E04- I Knew We’d Record This (With Mentalist, Steffi Kay)
Sydney Strader, Head of Customer Success at Catalyst, discusses the power of vulnerability and authenticity at work, how she went from major success to rock bottom and back up again, and how her experiences have shaped the person she is today.