Nonprofit Jenni Show
407 episodes - English - Latest episode: 4 days ago - ★★★★★ - 98 ratingsThe Nonprofit Jenni Show is the podcast for nonprofit professionals, board members, and community leaders. Every week, Jenni invites nonprofit leaders to share their stories and advice for facing common management, marketing, and development challenges. Go forth and do good with the Nonprofit Jenni Show!
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Episodes
36. Bonus Episode: The Big Payback - Part 1
March 18, 2019 13:00 - 53 minutes - 52.1 MBBefore Season 4 of the Nonprofit Jenni Show is released May, I’m releasing two bonus episodes about The Big Payback! The Big Payback is Middle Tennessee’s annual “day of giving,” hosted by The Community Foundation of Middle Tennessee. In these bonus episodes, I’m interviewing nonprofits which have been hugely successful with their online giving day campaigns. Whether you live in Middle Tennessee or on the other side of the country, I know you’ll pick up some brilliant giving day ideas from t...
Bonus Episode: The Big Payback - Part 1
March 18, 2019 13:00 - 53 minutes - 49 MBBefore Season 4 of the Nonprofit Jenni Show is released May, I’m releasing two bonus episodes about The Big Payback! The Big Payback is Middle Tennessee’s annual “day of giving,” hosted by The Community Foundation of Middle Tennessee. In these bonus episodes, I’m interviewing nonprofits which have been hugely successful with their online giving day campaigns. Whether you live in Middle Tennessee or on the other side of the country, I know you’ll pick up some brilliant giving day ideas from t...
S3E12 When Social Enterprises Make More Sense
January 21, 2019 14:00 - 48 minutes - 45.1 MBNonprofit organizations help make the world go round, but so do social enterprises...and sometimes they do it even better! In this episode, we’ll hear from social enterprise founders who help strengthen the social sector. This is a great episode for nonprofits who want to learn how to collaborate with social enterprises, and for aspiring nonprofit founders who may not have considered the option of starting a for-profit mission-led business. Our guests this episode include: --Emily Mahoney ...
35. When Social Enterprises Make More Sense
January 21, 2019 14:00 - 48 minutes - 48.2 MBNonprofit organizations help make the world go round, but so do social enterprises...and sometimes they do it even better! In this episode, we’ll hear from social enterprise founders who help strengthen the social sector. This is a great episode for nonprofits who want to learn how to collaborate with social enterprises, and for aspiring nonprofit founders who may not have considered the option of starting a for-profit mission-led business. Our guests this episode include: --Emily Mahoney ...
When Social Enterprises Make More Sense
January 21, 2019 14:00 - 48 minutes - 45.1 MBNonprofit organizations help make the world go round, but so do social enterprises...and sometimes they do it even better! In this episode, we’ll hear from social enterprise founders who help strengthen the social sector. This is a great episode for nonprofits who want to learn how to collaborate with social enterprises, and for aspiring nonprofit founders who may not have considered the option of starting a for-profit mission-led business. Our guests this episode include: --Emily Mahoney ...
Intro to Foundation Center
January 14, 2019 14:10 - 39 minutes - 36 MBMaybe you’ve heard of Foundation Center before, but you’re not quite sure how they can help your nonprofit. Or maybe you know they host networking events, or they offer workshops, but you don’t know if you’re missing out on one of their many other services. That’s why this week, we’re talking with Alexis Flannagan, the Community Outreach Manager at Foundation Center South, to learn all about their wide range of supportive programs for professionals in the social sector. Support the Nonprof...
34. Intro to Foundation Center
January 14, 2019 14:10 - 39 minutes - 39.1 MBMaybe you’ve heard of Foundation Center before, but you’re not quite sure how they can help your nonprofit. Or maybe you know they host networking events, or they offer workshops, but you don’t know if you’re missing out on one of their many other services. That’s why this week, we’re talking with Alexis Flannagan, the Community Outreach Manager at Foundation Center South, to learn all about their wide range of supportive programs for professionals in the social sector. Support the Nonprof...
S3E11 Intro to Foundation Center
January 14, 2019 14:10 - 39 minutes - 36 MBMaybe you’ve heard of Foundation Center before, but you’re not quite sure how they can help your nonprofit. Or maybe you know they host networking events, or they offer workshops, but you don’t know if you’re missing out on one of their many other services. That’s why this week, we’re talking with Alexis Flannagan, the Community Outreach Manager at Foundation Center South, to learn all about their wide range of supportive programs for professionals in the social sector. Support the Nonprof...
How to Grow in a Healthy Way
January 07, 2019 19:30 - 43 minutes - 40 MBEvery nonprofit has “pie in the sky” goals for growth, but it’s important to make sure you’re prepared to scale up in a healthy way before you jump in. In this episode, we’ll ask questions like, Do you have the infrastructure needed to scale your operations? Do you have plenty of support from your board, staff, and volunteers? How can you achieve a major organizational shift without letting your services or relationships lapse? Support the Nonprofit Jenni Show with $1, $5, or $7 per month ...
S3E10 How to Grow in a Healthy Way
January 07, 2019 19:30 - 43 minutes - 40 MBEvery nonprofit has “pie in the sky” goals for growth, but it’s important to make sure you’re prepared to scale up in a healthy way before you jump in. In this episode, we’ll ask questions like, Do you have the infrastructure needed to scale your operations? Do you have plenty of support from your board, staff, and volunteers? How can you achieve a major organizational shift without letting your services or relationships lapse? Support the Nonprofit Jenni Show with $1, $5, or $7 per month ...
33. How to Grow in a Healthy Way
January 07, 2019 19:30 - 43 minutes - 43 MBEvery nonprofit has “pie in the sky” goals for growth, but it’s important to make sure you’re prepared to scale up in a healthy way before you jump in. In this episode, we’ll ask questions like, Do you have the infrastructure needed to scale your operations? Do you have plenty of support from your board, staff, and volunteers? How can you achieve a major organizational shift without letting your services or relationships lapse? Support the Nonprofit Jenni Show with $1, $5, or $7 per month ...
S3E9 Christmas Checklist for Nonprofits
December 21, 2018 14:00 - 9 minutes - 8.55 MBBefore you take off for Christmas next week, make sure you have these 3 things ready to go! In this bonus Christmas episode, Jenni outlines her 3 biggest recommendations to make sure your nonprofit doesn’t miss an opportunity to engage with your supporters over one of the biggest holidays in the world. These recommendations apply to your organization even if your supporters don’t celebrate Christmas. Support the Nonprofit Jenni Show with $1, $5, or $7 per month by visiting patreon.com/nonp...
32. Christmas Checklist for Nonprofits
December 21, 2018 14:00 - 9 minutes - 11.6 MBBefore you take off for Christmas next week, make sure you have these 3 things ready to go! In this bonus Christmas episode, Jenni outlines her 3 biggest recommendations to make sure your nonprofit doesn’t miss an opportunity to engage with your supporters over one of the biggest holidays in the world. These recommendations apply to your organization even if your supporters don’t celebrate Christmas. Support the Nonprofit Jenni Show with $1, $5, or $7 per month by visiting patreon.com/nonp...
Christmas Checklist for Nonprofits
December 21, 2018 14:00 - 9 minutes - 8.55 MBBefore you take off for Christmas next week, make sure you have these 3 things ready to go! In this bonus Christmas episode, Jenni outlines her 3 biggest recommendations to make sure your nonprofit doesn’t miss an opportunity to engage with your supporters over one of the biggest holidays in the world. These recommendations apply to your organization even if your supporters don’t celebrate Christmas. Support the Nonprofit Jenni Show with $1, $5, or $7 per month by visiting patreon.com/nonp...
S3E8 Social Media Fundraisers
December 17, 2018 14:00 - 48 minutes - 44.3 MBMany nonprofit organizations I speak with have tried social media fundraising before with less-than-stellar results. However, I always preach about the benefits of social media, so I’m devoting this whole episode to the best practices for these online fundraisers! This week, we’ll talk about the importance of consistency in your social media strategy, how to add an online fundraising component to your major fundraising events, and how to find and activate influencers who support your organiz...
31. Social Media Fundraisers
December 17, 2018 14:00 - 48 minutes - 47.3 MBMany nonprofit organizations I speak with have tried social media fundraising before with less-than-stellar results. However, I always preach about the benefits of social media, so I’m devoting this whole episode to the best practices for these online fundraisers! This week, we’ll talk about the importance of consistency in your social media strategy, how to add an online fundraising component to your major fundraising events, and how to find and activate influencers who support your organiz...
Social Media Fundraisers
December 17, 2018 14:00 - 48 minutes - 44.3 MBMany nonprofit organizations I speak with have tried social media fundraising before with less-than-stellar results. However, I always preach about the benefits of social media, so I’m devoting this whole episode to the best practices for these online fundraisers! This week, we’ll talk about the importance of consistency in your social media strategy, how to add an online fundraising component to your major fundraising events, and how to find and activate influencers who support your organiz...
S3E7 Tips for Expanding to New Locations
December 10, 2018 14:00 - 43 minutes - 39.8 MBWhether your nonprofit organization is looking to expand to a new area of town or an entirely new city across the country, you’re sure to face unexpected challenges. This week, we’re addressing some of the most common challenges I hear about, including the question about how to raise awareness about your cause in a new geographic area, the struggle to find new donors to support another branch, and even figuring out how your operations should change to fit your new surroundings. Our guests ...
Tips for Expanding to New Locations
December 10, 2018 14:00 - 43 minutes - 39.8 MBWhether your nonprofit organization is looking to expand to a new area of town or an entirely new city across the country, you’re sure to face unexpected challenges. This week, we’re addressing some of the most common challenges I hear about, including the question about how to raise awareness about your cause in a new geographic area, the struggle to find new donors to support another branch, and even figuring out how your operations should change to fit your new surroundings. Our guests ...
30. Tips for Expanding to New Locations
December 10, 2018 14:00 - 43 minutes - 42.8 MBWhether your nonprofit organization is looking to expand to a new area of town or an entirely new city across the country, you’re sure to face unexpected challenges. This week, we’re addressing some of the most common challenges I hear about, including the question about how to raise awareness about your cause in a new geographic area, the struggle to find new donors to support another branch, and even figuring out how your operations should change to fit your new surroundings. Our guests ...
29. CEO vs. the Board -- What's the difference, and why we need both
December 03, 2018 14:00 - 42 minutes - 42.1 MBLately Ive received lots of Anonymous Questions about the role of a board of directors in relationship with the Executive Director. There are many legal grey areas associated with this relationship, so I asked my favorite nonprofit attorney Rachel Schaffer Lawson to come back to the show and answer all the questions you have submitted. Please keep in mind her answers to my questions do not constitute legal advice for your specific nonprofit organization or situation! If you have further ques...
S3E6 CEO vs. the Board -- What's the difference, and why we need both
December 03, 2018 14:00 - 42 minutes - 39 MBLately Ive received lots of Anonymous Questions about the role of a board of directors in relationship with the Executive Director. There are many legal grey areas associated with this relationship, so I asked my favorite nonprofit attorney Rachel Schaffer Lawson to come back to the show and answer all the questions you have submitted. Please keep in mind her answers to my questions do not constitute legal advice for your specific nonprofit organization or situation! If you have further ques...
CEO vs. the Board -- What's the difference, and why we need both
December 03, 2018 14:00 - 42 minutes - 39 MBLately Ive received lots of Anonymous Questions about the role of a board of directors in relationship with the Executive Director. There are many legal grey areas associated with this relationship, so I asked my favorite nonprofit attorney Rachel Schaffer Lawson to come back to the show and answer all the questions you have submitted. Please keep in mind her answers to my questions do not constitute legal advice for your specific nonprofit organization or situation! If you have further ques...
Grantwriting is More than Just Asking for Money
November 19, 2018 18:30 - 45 minutes - 41.6 MBGrantwriting involves a lot more than simply filling out an application asking for money. The infrastructure and operations of your organization play a big role in determining which types of grants and how much funding you qualify to receive, so it’s important to make sure every part of your organization is working together as you enter your next grant application process. In this episode, we’ll talk about the different people who should be involved in your grantwriting, what types of metric...
28. Grantwriting is More than Just Asking for Money
November 19, 2018 18:30 - 45 minutes - 44.6 MBGrantwriting involves a lot more than simply filling out an application asking for money. The infrastructure and operations of your organization play a big role in determining which types of grants and how much funding you qualify to receive, so it’s important to make sure every part of your organization is working together as you enter your next grant application process. In this episode, we’ll talk about the different people who should be involved in your grantwriting, what types of metric...
S3E5 Grantwriting is More than Just Asking for Money
November 19, 2018 18:30 - 45 minutes - 41.6 MBGrantwriting involves a lot more than simply filling out an application asking for money. The infrastructure and operations of your organization play a big role in determining which types of grants and how much funding you qualify to receive, so it’s important to make sure every part of your organization is working together as you enter your next grant application process. In this episode, we’ll talk about the different people who should be involved in your grantwriting, what types of metric...
27. How to Collaborate to Make Your Nonprofit Stronger
November 12, 2018 14:00 - 44 minutes - 44.4 MBYou’ve probably heard a dozen and half times that nonprofits need to stop duplicating services...but that’s a lot easier said than done. There’s also a lot more that goes into successful nonprofit work than just trying to be different for the sake of being different. We need to shift our focus back to our mission. When we do that, we realize we really need to work together to create lasting change. This episode talks about collaborating with other nonprofit agencies to make your own nonprofi...
S3E4 How to Collaborate to Make Your Nonprofit Stronger
November 12, 2018 14:00 - 44 minutes - 41.3 MBYou’ve probably heard a dozen and half times that nonprofits need to stop duplicating services...but that’s a lot easier said than done. There’s also a lot more that goes into successful nonprofit work than just trying to be different for the sake of being different. We need to shift our focus back to our mission. When we do that, we realize we really need to work together to create lasting change. This episode talks about collaborating with other nonprofit agencies to make your own nonprofi...
How to Collaborate to Make Your Nonprofit Stronger
November 12, 2018 14:00 - 44 minutes - 41.3 MBYou’ve probably heard a dozen and half times that nonprofits need to stop duplicating services...but that’s a lot easier said than done. There’s also a lot more that goes into successful nonprofit work than just trying to be different for the sake of being different. We need to shift our focus back to our mission. When we do that, we realize we really need to work together to create lasting change. This episode talks about collaborating with other nonprofit agencies to make your own nonprofi...
Giving Tuesday -- Last Minute, Low Budget Plans
November 05, 2018 14:00 - 46 minutes - 42.9 MBGiving Tuesday is coming up fast on November 27! If you haven’t made a fundraising or marketing plan yet, our guests have some suggestions for putting together a great campaign in just a couple days. Plus, most Giving Tuesday campaigns are extremely inexpensive to set up, so any nonprofit can participate. Our guests today include: --Hayley Levy from Gilda’s Club --Jon Fraser from DipJar Support the Nonprofit Jenni Show with $1, $5, or $7 per month by visiting patreon.com/nonprofitjenni! ...
26. Giving Tuesday -- Last Minute, Low Budget Plans
November 05, 2018 14:00 - 46 minutes - 46.2 MBGiving Tuesday is coming up fast on November 27! If you haven’t made a fundraising or marketing plan yet, our guests have some suggestions for putting together a great campaign in just a couple days. Plus, most Giving Tuesday campaigns are extremely inexpensive to set up, so any nonprofit can participate. Our guests today include: --Hayley Levy from Gilda’s Club --Jon Fraser from DipJar Support the Nonprofit Jenni Show with $1, $5, or $7 per month by visiting patreon.com/nonprofitjenni! ...
S3E3 Giving Tuesday -- Last Minute, Low Budget Plans
November 05, 2018 14:00 - 46 minutes - 42.9 MBGiving Tuesday is coming up fast on November 27! If you haven’t made a fundraising or marketing plan yet, our guests have some suggestions for putting together a great campaign in just a couple days. Plus, most Giving Tuesday campaigns are extremely inexpensive to set up, so any nonprofit can participate. Our guests today include: --Hayley Levy from Gilda’s Club --Jon Fraser from DipJar Support the Nonprofit Jenni Show with $1, $5, or $7 per month by visiting patreon.com/nonprofitjenni! ...
25. Nontraditional Volunteers You’ve Forgotten About
October 29, 2018 13:00 - 51 minutes - 50.7 MBIf you’re struggling to find new sources for volunteers, or suffer from frequent volunteer turnover, you need to start looking at these two types of nontraditional volunteers. Learn from nonprofit leaders who regularly recruit and retain volunteers with special needs, and volunteers under the age of 18. Our guests today include: --Sharie Loik from Meals on Wheels --Sabrina Schoenborn from The Girl Narrative Support the Nonprofit Jenni Show with $1, $5, or $7 per month by visiting patre...
Nontraditional Volunteers You’ve Forgotten About
October 29, 2018 13:00 - 51 minutes - 47.6 MBIf you’re struggling to find new sources for volunteers, or suffer from frequent volunteer turnover, you need to start looking at these two types of nontraditional volunteers. Learn from nonprofit leaders who regularly recruit and retain volunteers with special needs, and volunteers under the age of 18. Our guests today include: --Sharie Loik from Meals on Wheels --Sabrina Schoenborn from The Girl Narrative Support the Nonprofit Jenni Show with $1, $5, or $7 per month by visiting patre...
S3E2 Nontraditional Volunteers You’ve Forgotten About
October 29, 2018 13:00 - 51 minutes - 47.6 MBIf you’re struggling to find new sources for volunteers, or suffer from frequent volunteer turnover, you need to start looking at these two types of nontraditional volunteers. Learn from nonprofit leaders who regularly recruit and retain volunteers with special needs, and volunteers under the age of 18. Our guests today include: --Sharie Loik from Meals on Wheels --Sabrina Schoenborn from The Girl Narrative Support the Nonprofit Jenni Show with $1, $5, or $7 per month by visiting patre...
S3E1 Planned Giving Campaigns -- Getting started and improving yours
October 22, 2018 13:00 - 46 minutes - 43.3 MBLearn how to set up your first planned giving campaign, or improve the one you already have in place. While most nonprofit professionals know what planned giving is, and some may even have an initiative started at their organization, many nonprofits fail to make strategic asks for planned gifts and lose out on gifts 200-300 times the size of their normal donations. Our guests today include: --Meagan Flippin from United Way --Jen Hunt from Gordon Law Group Support the Nonprofit Jenni Sh...
Planned Giving Campaigns -- Getting started and improving yours
October 22, 2018 13:00 - 46 minutes - 43.3 MBLearn how to set up your first planned giving campaign, or improve the one you already have in place. While most nonprofit professionals know what planned giving is, and some may even have an initiative started at their organization, many nonprofits fail to make strategic asks for planned gifts and lose out on gifts 200-300 times the size of their normal donations. Our guests today include: --Meagan Flippin from United Way --Jen Hunt from Gordon Law Group Support the Nonprofit Jenni Sh...
24. Planned Giving Campaigns -- Getting started and improving yours
October 22, 2018 13:00 - 46 minutes - 46.3 MBLearn how to set up your first planned giving campaign, or improve the one you already have in place. While most nonprofit professionals know what planned giving is, and some may even have an initiative started at their organization, many nonprofits fail to make strategic asks for planned gifts and lose out on gifts 200-300 times the size of their normal donations. Our guests today include: --Meagan Flippin from United Way --Jen Hunt from Gordon Law Group Support the Nonprofit Jenni Sh...
S2E12 Strategic Plans and How to Make Them
July 25, 2018 13:26 - 47 minutes - 43.6 MBThis is the last episode of Season 2! A strategic plan guides your nonprofit through the next stage of growth, or can help you through a transition, such as a leadership change or a shift in your mission. But most nonprofit professionals and board members will only go through the strategic planning process a couple of times in their lives...if at all. This episode will talk you through the strategic planning process. My guests this episode are: --George Hsieh from Community Resource Excha...
Strategic Plans and How to Make Them
July 25, 2018 13:26 - 47 minutes - 43.6 MBThis is the last episode of Season 2! A strategic plan guides your nonprofit through the next stage of growth, or can help you through a transition, such as a leadership change or a shift in your mission. But most nonprofit professionals and board members will only go through the strategic planning process a couple of times in their lives...if at all. This episode will talk you through the strategic planning process. My guests this episode are: --George Hsieh from Community Resource Excha...
23. Strategic Plans and How to Make Them
July 25, 2018 13:26 - 47 minutes - 46.9 MBThis is the last episode of Season 2! A strategic plan guides your nonprofit through the next stage of growth, or can help you through a transition, such as a leadership change or a shift in your mission. But most nonprofit professionals and board members will only go through the strategic planning process a couple of times in their lives...if at all. This episode will talk you through the strategic planning process. My guests this episode are: --George Hsieh from Community Resource Excha...
22. Google Ad Grant Questions
July 18, 2018 13:00 - 47 minutes - 47.2 MBThe Google Ad Grant isn’t a normal grant, because you don’t get any actual money from it--but it offers amazing benefits for your organization by giving you $10,000 of free search engine advertisements every single month, for the rest of time. In this episode, a Google Ad Grant manager answers all kinds of questions about how you can use Google ads to grow your volunteer, client, and donor lists, as well as basic information about the grant itself. My guest this episode is: --Grant Hensel...
S2E11 Google Ad Grant Questions
July 18, 2018 13:00 - 47 minutes - 43.9 MBThe Google Ad Grant isn’t a normal grant, because you don’t get any actual money from it--but it offers amazing benefits for your organization by giving you $10,000 of free search engine advertisements every single month, for the rest of time. In this episode, a Google Ad Grant manager answers all kinds of questions about how you can use Google ads to grow your volunteer, client, and donor lists, as well as basic information about the grant itself. My guest this episode is: --Grant Hensel...
Google Ad Grant Questions
July 18, 2018 13:00 - 47 minutes - 43.9 MBThe Google Ad Grant isn’t a normal grant, because you don’t get any actual money from it--but it offers amazing benefits for your organization by giving you $10,000 of free search engine advertisements every single month, for the rest of time. In this episode, a Google Ad Grant manager answers all kinds of questions about how you can use Google ads to grow your volunteer, client, and donor lists, as well as basic information about the grant itself. My guest this episode is: --Grant Hensel...
S2E10 Two Types of Grants
July 11, 2018 13:00 - 49 minutes - 44.9 MBThere are dozens of various types of grants your organization can apply for, but each grant is unique in its grant writing requirements, reporting standards, and selection process. In this episode, I chat with two grant reviewers who work with community giving circles and community foundations to learn how their review processes work. My guests this episode include: --Mollie Lacher from Impact Nashville --Michael McDaniel from Community Foundation of Middle Tennessee Plus, don’t miss m...
21. Two Types of Grants
July 11, 2018 13:00 - 49 minutes - 48.3 MBThere are dozens of various types of grants your organization can apply for, but each grant is unique in its grant writing requirements, reporting standards, and selection process. In this episode, I chat with two grant reviewers who work with community giving circles and community foundations to learn how their review processes work. My guests this episode include: --Mollie Lacher from Impact Nashville --Michael McDaniel from Community Foundation of Middle Tennessee Plus, don’t miss m...
Two Types of Grants
July 11, 2018 13:00 - 49 minutes - 44.9 MBThere are dozens of various types of grants your organization can apply for, but each grant is unique in its grant writing requirements, reporting standards, and selection process. In this episode, I chat with two grant reviewers who work with community giving circles and community foundations to learn how their review processes work. My guests this episode include: --Mollie Lacher from Impact Nashville --Michael McDaniel from Community Foundation of Middle Tennessee Plus, don’t miss m...
How to Create Programs
July 04, 2018 13:00 - 49 minutes - 44.9 MBWhether you’re in the middle of creating a new program for your nonprofit, you have a crazy idea for a unique program no one else offers, or you just want to know how program development works, I’ll probably answer all your questions in this episode. My guests in this episode work in very niche spaces, and didn’t have any sort of roadmap to teach them how to create their pilot programs. My guests this episode include: --Martrice Gandy from MindWorks Collaborative --Emma Supica from Unscr...
20. How to Create Programs
July 04, 2018 13:00 - 49 minutes - 48.3 MBWhether you’re in the middle of creating a new program for your nonprofit, you have a crazy idea for a unique program no one else offers, or you just want to know how program development works, I’ll probably answer all your questions in this episode. My guests in this episode work in very niche spaces, and didn’t have any sort of roadmap to teach them how to create their pilot programs. My guests this episode include: --Martrice Gandy from MindWorks Collaborative --Emma Supica from Unscr...
S2E9 How to Create Programs
July 04, 2018 13:00 - 49 minutes - 44.9 MBWhether you’re in the middle of creating a new program for your nonprofit, you have a crazy idea for a unique program no one else offers, or you just want to know how program development works, I’ll probably answer all your questions in this episode. My guests in this episode work in very niche spaces, and didn’t have any sort of roadmap to teach them how to create their pilot programs. My guests this episode include: --Martrice Gandy from MindWorks Collaborative --Emma Supica from Unscr...