Tip Top Tips Edu: Andy Earp - NetSupport DNA
NetSupport Radio
English - February 17, 2021 13:00 - 16 minutes - 11.4 MBEducation Technology edtech education technology podcasts debates news education school i.t. al kingsley Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
In this episode of #TipTopTipsEdu I had the chance again to talk all things NetSupport DNA with our Technical Support Manager, Andy Earp.
For the uninitiated, NetSupport DNA is one of our jewels in the crown here at NetSupport. A product which is helpful from both a whole school IT real estate management front alongside supporting the role of the Designated Safeguarding lead; DNA is a product that works well and supports any school. It’s no small wonder it’s loved by Network Managers the world over!
In this episode, Andy answers 5 frequently asked questions and below in the show notes, you’ll be able to see linked articles which will help you even further in responding to the ideas and tips shared by Andy in this session.
In this episode I asked:
1 - Can I collect data and remotely assist DNA Agents that are outside my network
Implementing and using the NetSupport DNA Gateway2 - How to enable Privacy and Acknowledgement prompts for Agents running on Staff devices
How to turn on privacy thumbnails for certain Agents in the DNA Console3 - How can DNA integrate with AD
Installing the NetSupport DNA Agent via AD Group policy software deploymentHow to reset AD Password using DNA via the DNA Console
How to configure the AD Reset Password option via the DNA Agent icon for certain users
How to apply the NetSupport DNA ADMX template files
Enabling SSO for DNA Console Operators
How to layout Devices in DNA based on AD Containers
4 - How to maintain the DNA Database
Using database maintenance to remove unwanted data5 - Is it possible to generate custom reports in DNA
How to create custom reports within DNA using the Query tool and Query scheduler