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Leveraging Live Chat for Enhanced Customer Acquisition
Nauti Nerds
English - December 22, 2023 07:00 - 8 minutes - 20 MB - ★★★★★ - 1 ratingMarketing Business Management marketing nerds share success attention business community experience learn nautilus Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Have you ever wondered if a simple tweak to your website could open the floodgates to a surge of customer engagement? That's precisely what happened to us at Nautilus Marketing.
In this episode, I take you behind the scenes of our digital transformation, where connecting HubSpot's robust CRM service, combined with their live chat app and the power of Slack, led to a phenomenal increase in our website's conversion rates.
However, it's not all about the tools; it's about the strategy. Timing is everything when responding to website leads—those precious few minutes can mean the difference between a new customer and a missed opportunity. By embracing a call-handling service, we caught every potential lead, even during the twilight hours when our office was a shadowy silhouette against the night sky.
So, are you ready to make each click count, just as we did?
Nauti Nerds is produced and managed by Urban Podcasts.