MSP 1337

Gas Prices and Meat Shortages

June 22, 2021 21:00 - 39 minutes - 36.8 MB

As the podcast series has grown to more than 30 episodes it is starting to feel like Deja vu. We have topics to choose from that will likely go on indefinitely but is there a pattern to this madness as we work together to go on the offensive. The threat actors are still getting away with huge ransoms tied to poorly implemented configurations, protections not properly installed alongside people who still click on the link or use weak passwords. Join me this week with the return of Eric Ha...

Hope For Ransomware

June 15, 2021 21:00 - 34 minutes - 31.6 MB

Is there hope in the fight against ransomware? In this week's episode, I sit down with Greg Edwards of CryptoStopper to discuss ransomware and other exciting topics. It is long past due that we get proactive and take the fight to the bad guys. There is hope and it isn't a single product or service but more an approach. If you haven't met Greg Edwards you are in for a treat as he talks about his journey as an MSP fighting what seemed like a losing battle with ransomware and how a change i...

Do you Know Your Client (KYC)

June 08, 2021 21:00 - 33 minutes - 31.3 MB

Recently Common Controls Framework put out a survey that asked respondents questions about how well they know the people in their client's companies and the people that work there. I thought I would really like to understand what went behind the questions and what the survey results looked like... So I reached out to Dorian Cougias, CEO and founder of Common Controls Framework. After several conversations about the schemas and research that goes into a KYC exercise, we were able to put toget...

Performing Tabletop Exercises

June 01, 2021 21:00 - 31 minutes - 29.3 MB

A recent post on Linkedin asked whether you do Table Top Exercises internally or with your clients? It hit me right between the eyes. We talk about the need to do them, and I am guilty of not getting past the conversation stage, so I decided to sit down with the guy who posted the question. Join me this week as I sit down with Art Gross of Breach Secure Now to talk about tabletop exercises and how we don't have to make it complicated. --- Support this podcast: https://podcasters.spot...

Student Perspective on Cybersecurity

May 26, 2021 18:34 - 34 minutes - 32.1 MB

This week I sit down with a former student, Matthew Schroeder, to talk about his take on cybersecurity. What inspired him to pursue a path in cybersecurity and the opportunities that await. While we do go down a rabbit hole or two, it is important to know that we are really focused on sharing our cybersecurity passions and answering some questions around automation and people. Did I mention people? Thanks again to our sponsor Pinpoint Solutions, LLC, and our partner MSP-Ignite for makin...

Privacy, Consumerism and SASE

May 18, 2021 21:00 - 32 minutes - 30.4 MB

People and Privacy, From one office of twenty or thirty employees to twenty offices of one employee per home office. 2020 was difficult for all of us as we adapted to new working conditions both at home (most of us) and at the office or school, where you might have to follow vastly different protocols to stay safe. This week I am joined by Raffi Jamgotchian of Triada Networks to talk about privacy and an increasing request for Secure Access Service Edge (SASE). We uncover that while secu...

Security Awareness Training

May 11, 2021 21:00 - 27 minutes - 25.1 MB

Over the past twenty-plus episodes, we inevitably get around to talking about people. In episode 22, "Cybersecurity Still Comes Down To People", only reinforces the need to hear what my guest, Craig Taylor of Cyberhoot has to say. We talk about educating the unwilling when it comes to cybersecurity but it is so much bigger than that. Join us as we discuss the finer points of vendors who provide products that aren't set to a security state as a default, Frameworks that might include the nee...

Evaluating Vendors (Part 2 of 2)

May 04, 2021 21:00 - 32 minutes - 30.2 MB

Last week we talked about vendor evaluation from an MSP perspective and this week we talk about it from a client or end-user perspective. Join me as I sit down with Jon Munford of New London Community School District to continue the vendor evaluation discussion. It may come as no surprise but there are three checklist times that are an exact match with last week's episode. Thanks again to our sponsor Pinpoint Solutions, LLC, and our partner MSP-Ignite for making this happen. --- Suppor...

Evaluating Vendors (Part 1 of 2)

April 27, 2021 21:00 - 37 minutes - 34.6 MB

In this two-part series we are taking a look at vendor evaluation from the perspective of an MSP and then next week we will look at it from the perspective of a client. While checklists are important one thing that comes up frequently is to make sure that when evaluating a vendor that you are in the right state of mind. What problems are you trying to solve? Is this a need or a want? Join me once again as I welcome Charles Love to this episode as we unpack evaluating vendors and their a...

An Emerging Pattern.

April 20, 2021 21:00 - 38 minutes - 35.4 MB

Having gaps in your cybersecurity is inevitable, but plugging gaps with products and services doesn't necessarily make you more secure. It may put your business at a greater risk of compromise. I had the opportunity to sit down this week with Rick Mischka of Short Arm Solutions and one of The Cyber Pro Podcast hosts to talk about some of the emerging trends from the many interviews on their show that focuses on 10-12 questions about cybersecurity. There was one consistent pattern that emer...

Overcoming Policies

April 13, 2021 21:00 - 32 minutes - 29.9 MB

Policies are a hot topic as insurance companies ask to see them, clients of clients ask to see them and even our peers are asking to see what policies we might have in place. Join me this week as I sit down with Joe Ambrosole of Net Connect as we discuss the importance of having policies and how to overcome some of the biggest obstacles as we work through them to get employees' and even clients' buy-in. A big thanks to our sponsor PC Matic, Endpoint Security built on a zero-trust/default d...

Protected and Secured

April 06, 2021 21:26 - 42 minutes - 39.4 MB

Sitting down with Marcus J. Ranum, Author of "The Myth of Homeland Security" and credited with a number of innovations in firewalls and intrusion detection systems, as well as being a co-founder at Tenable. We take a look at some of his predictions that date back to 2004 and earlier. We also look at Cybersecurity through the lens of reliable systems. If the system can be relied on then one would argue that it is probably secure. Ultimately it comes down to a properly motivated Systems Ad...

Vulnerability Assessment or Penetration Test?

March 30, 2021 22:20 - 31 minutes - 29.5 MB

Whether you are required to adhere to regulatory compliance or have voluntarily picked a framework to map your cybersecurity strategy and you inevitably come to crossroads with a vulnerability assessment or a penetration test. Join me this week as I sit down with Kenneth May of Swift Chip Inc. as we dissect when it is appropriate to go beyond a vulnerability assessment. The repercussions of a penetration test when a policy or guideline is not in place. If you are wondering about vulnerabil...

Cybersecurity Comes Down To People

March 23, 2021 21:51 - 34 minutes - 31.7 MB

LinkedIn as a social networking platform is an extremely powerful tool. I was given some advice recently, by Corey Munson of PC Matic that I should connect with ProCircular. I followed Corey's advice and randomly selected an employee to connect with. I managed to connect with the founder Aaron Warner and it was a podcast at first chat. We discuss in this episode everything from the Microsoft Exchange hack to Mass spectrometers. You don't want to miss this episode as we highlight several...

Cybersecurity Solutions Still Alienate The SMB

March 16, 2021 21:00 - 36 minutes - 33.7 MB

In this week's episode, I sit down with Stel Valavanis of onShore Security to discuss Cybersecurity tools and solutions from the perspective of an MSP. Stel brings a lot of insight as he has been an MSP who focused on the SMB and now an MSSP focused on the Mid-market and enterprise. We take a look at the challenges and potential opportunities in the SMB space, we find that there is still hope, as it is not all doom and gloom. While we don't have all the answers to bring the SMB into the f...

Transitioning to MSSP or MSsP

March 09, 2021 22:30 - 33 minutes - 31.4 MB

One MSP’s journey and transformation into an MSSP or as I like to call it MSsP. Join me as I sit down with Chad Lauderbach of Be Structured Technology Group and hear first hand what it takes. --- Support this podcast: https://podcasters.spotify.com/pod/show/msp1337/support

Defining The Why...

March 02, 2021 22:30 - 35 minutes - 32.5 MB

We have talked about compliance and frameworks. We have talked about products and services and the gaps they fill to improve our security posture. We have even spent time mapping those products and services to the controls they satisfy but, have we defined the why (knowing the risks) which is where it all needs to start. Join me as I sit down with James Bowers of Input Output as we talk through the why. --- Support this podcast: https://podcasters.spotify.com/pod/show/msp1337/support

The Great America Recovery

February 23, 2021 23:00 - 30 minutes - 28.7 MB

For the first time in the MSP 1337 podcast series, I get to sit down with a friend and colleague from across the pond. An opportunity not to be missed as I sit down with Ian Trump-Thorpe to discuss the Great America Recovery. 2020 Was awful for many of us and as we roll into spring 2021 there is a definite opportunity to rebuild our infrastructure. Join Ian and me as we take a look at the past, present, and future of cybersecurity and how it impacts the MSP. Thanks to our sponsor vCIOTool...

NIST Domains: MSPs Strengths and Weaknesses Across The Five Domains

February 16, 2021 22:00 - 29 minutes - 27.5 MB

MSPs have always provided to their clients' products and services that fall into the domains of Detection and Protection as well as Identification. That said, there are two categories in the NIST domain that have often been given little to no attention... Respond and Recover. Join me this week with Steve Alexander of MSP Ignite to discuss the finer points of Response and Recover. --- Support this podcast: https://podcasters.spotify.com/pod/show/msp1337/support

Evolution of an MSP: From Infrastructure to End Users

February 09, 2021 22:00 - 31 minutes - 29 MB

The past decade and beyond the MSP has always been about managing the technology infrastructure of their clients. As the evolution of an MSP has gone from a business model that was largely break-fix has become over time a per-user model. Our products and services have largely been tied to enabling our clients to do what they do best. In more recent years it has become increasingly tied to adding protective layers for our client's employees through products and services ranging from VPNs a...

Navigating a Terrain Unlike Any Other

February 03, 2021 04:39 - 32 minutes - 29.7 MB

A brief trip down memory lane to simpler times... Looking back 3-5 years we took on the likes of ransomware and malware with additional tools and products that made us look, dare I say, pretty good to our clients in keeping them safe as we avoided paying ransoms by recovering from backups or preventing the spread to the rest of the client's network or even warding off would-be attackers. Fast forward and 2020 seemed to take many MSPs and their clients by surprise. Join me this week with Bry...

Don't Drink From The Same Cup

January 26, 2021 22:00 - 35 minutes - 32.8 MB

When drinking from the same cup or bowl doesn't make sense. Adding redundancy and capacity in the event there is an outage, not so much for your client but for you, the MSP. This week we welcome back Eric Hanson of Inland Productivity as we discuss different options for redundancy. --- Support this podcast: https://podcasters.spotify.com/pod/show/msp1337/support

Getting Started with CIS Top 20

January 20, 2021 20:43 - 30 minutes - 28.1 MB

I recently had an opportunity to sit down with a long-time friend and colleague, Jason LeDuc of AccessIT Group, and discuss CIS Top 20 and a walk-through of the critical 6. We spend a few minutes on each control, and that while there is no "easy button," it doesn't mean this has to be difficult. Stay tuned through the end to hear about which control is as important, if not more important, than all the other controls! --- Support this podcast: https://podcasters.spotify.com/pod/show/msp13...

Cybersecurity in K12

January 12, 2021 21:37 - 29 minutes - 27 MB

This week I had an opportunity to sit down with Corey Muson of PC Matic and talk about Cybersecurity in the K12 space. MSPs have a huge opportunity to come into the K12 space and help the Tech Directors and other K12 staff navigate a space that is uncharted territory for many. Join us as we share insights and opportunities to help K12 staff defend against the threat actors who are now targeting this demographic. --- Support this podcast: https://podcasters.spotify.com/pod/show/msp1337/s...

Co-Managed IT and Educating the Unwilling

January 05, 2021 21:54 - 26 minutes - 24.7 MB

It is 2021 and we are jumping right in with a conversation focused on co-managed IT and an idea that says we have to educate the unwilling. We aren't as important as we would like to think we are and our clients and prospective clients hate it when we use fear to sell anything, let alone cybersecurity. I am joined again by Eric Hanson of Inland Productivity as well as a new guest Bob Coppedge of Co-Managed IT. --- Support this podcast: https://podcasters.spotify.com/pod/show/msp1337/support

MSP, MSSP or MSsP...

December 22, 2020 22:00 - 28 minutes - 26.6 MB

Each Week we talk about a different area of Cybersecurity and how it pertains to an MSP. This week I discuss with Eric Hansen of Inland Productivity what it means to position and sell security services, The number of dashboards or panes of glass we find ourselves trying to consolidate, and whether or not that is a good idea. Last, we talk about how each of these areas put an MSP in a position of asking one simple question... do I stay an MSP or become an MSSP? I think we have come to the ...

Vendor and MSP Alignment

December 15, 2020 21:28 - 32 minutes - 29.6 MB

In this episode, I explore with Colin Knox of Gradient what it means to have alignment with our vendors. That not all of our vendors are a good fit for every client. Last but not least make sure that your clients know who your vendors are. That if something happens it isn't just you left holding the bag. --- Support this podcast: https://podcasters.spotify.com/pod/show/msp1337/support

Ransomware and Insurance

December 08, 2020 23:01 - 31 minutes - 29.6 MB

What is the correlation between Insurance and Ransomware? Are Insurance companies and Threat Actors in cahoots? Find out as we explore the challenges faced by MSPs. I am joined this week by Frank Bauer of Vade Secure and together we journey back to the days of Zenith and the earlier days or less challenge days of being an MSP when it comes to security. Insurance was loosely goosey and largely anyone could get insurance. Shout out to Mike Semel and his timely article ""MSP Sued" with som...

Shiny Objects Part 2

December 02, 2020 21:09 - 29 minutes - 26.8 MB

What does 1337 mean? How did MSP 1337 come about? and more of shiny object syndrome. Join me with our returning guest Joshua Smith as we talk about the mistakes we made when we ran Untangled Solutions and how to avoid our pitfalls as you evaluate Security solutions to implement in your organization. --- Support this podcast: https://podcasters.spotify.com/pod/show/msp1337/support

Shiny Object Syndrome

November 24, 2020 20:20 - 34 minutes - 31.6 MB

As a former MSP and a consultant to many MSP and MSSPs I wanted to take a few minutes to talk about "Shiny Object Syndrome". Many of you who know me know that I have always struggled with what I refer to as the shiny object syndrome which can cause some serious company problems and while historically it was tied more to business improvements and solving problems I didn't know existed until I found that shiny object. Today it's a bit different as the shiny objects are tied more to the ide...

Change Control

November 18, 2020 01:43 - 26 minutes - 24.9 MB

Almost every MSP I have ever talked to has dealt with change control but very few have a change control plan. The feedback is often tied to lack of caring on the part of the clients or it slows us down and prevents us from getting the changes done in a timely manner. Join me on this episode with C2 Computer Services where I talk with Craig Lojewski in a discussion around how one client demanded Change Control Plan for all changes and it led to the implementation across all clients for any c...

Asset Management

November 10, 2020 22:50 - 26 minutes - 24.2 MB

How do you secure your assets if you don't know what assets you have? Join us today as we talk to Lenny Giller of RTS and discuss implementing CIS Top 20 Control one that focuses entirely on Hardware Asset Management (HAM). --- Support this podcast: https://podcasters.spotify.com/pod/show/msp1337/support

Secure Endpoints

November 04, 2020 14:09 - 23 minutes - 21.5 MB

With work from home becoming the new normal how do we ensure that we have secured the endpoint. What was once an office of 20 employees might now be 20 offices of 1. Let's explore some tips and recommended best practices to keep what's important secured in a manner that doesn't overburden IT. --- Support this podcast: https://podcasters.spotify.com/pod/show/msp1337/support

Gone Phishing

October 27, 2020 17:18 - 27 minutes - 25.7 MB

In this episode, we will be discussing the woes of getting phished. How to educate your staff and clients about phishing so that they don't get hooked by those looking to inflict damage to the company or person. --- Support this podcast: https://podcasters.spotify.com/pod/show/msp1337/support

Recovering From a Ransomware Breach

October 20, 2020 17:00 - 44 minutes - 41.4 MB

In this Episode we will be chatting with CEO Brian Weiss of ITECH Solutions about a fateful day in 2018 that changed his MSP forever. --- Support this podcast: https://podcasters.spotify.com/pod/show/msp1337/support

MSP 1337 (Trailer)

October 19, 2020 17:00 - 36 seconds - 583 KB

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Episodes