#349 Customer Care
More than a Few Words
English - October 19, 2018 10:00 - 6 minutes - 5.72 MB - ★★★★★ - 88 ratingsMarketing Business Entrepreneurship Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: #348 Get your company ready to sell
Next Episode: #350 Email Marketing with Sam and Page
After the sale, the real work begins. Unfortunately, many organizations do not have a specific process for a smooth handoff between the sales and execution teams.
Amy Woodall explains that without a well-defined onboarding process there are more chances to disappoint a customer as expectations are not clearly communicated.