#10- Customer Service and Social Media
More than a Few Words
English - August 08, 2010 14:37 - 4 minutes - 3.92 MB - ★★★★★ - 88 ratingsMarketing Business Entrepreneurship Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
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I don't think good companies are changing their service levels, but I think they are using new tools to improve their response times. ... and companies who are not as good as they should be are discovering that consumers have power!