OK, let's be honest: if we're not utilizing text to communicate with our customers, we're missing out big time. Think about it! An average of 98% of text messages are read. NINETY-EIGHT PERCENT! Wouldn't we kill to have that kind of open rates on any given email campaign? On today's episode of Strong Opinions, I'm doing a deep dive into how you can get started with your first SMS campaign, and think differently about SMS if you're already doing it.