Retro: Customer Success Content

Meaningful Content Mixer

English - March 31, 2021 16:00 - 15 minutes - 10.4 MB - ★★★★★ - 2 ratings
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Previous Episode: Customer Success Content

Next Episode: Customer Experience in the Real World

Today, we’re doing a retrospective of our last episode, when we talked with Kelly Murray and Matt Seaman about Customer Success content and what Knowledge-Centered Success looks like.

We share our top takeaways and examples of how we can approach this type of content to add more value for customers.

A List of Content Disciplines: https://www.meaningfulcontent.io/blog/list-of-content-disciplinesIntertwingled: Information Changes Everything: https://www.goodreads.com/book/show/22931460-intertwingled