Mayo Clinic Consulting Edge
37 episodes - English - Latest episode: over 2 years ago -Homepage Google Podcasts Overcast Castro Pocket Casts RSS feed
Episodes
Cracking the Code on Patient Wait Times for an Express-Care Practice
August 25, 2021 14:30 - 11 minutes - 10.7 MBOver the last ten years, the advent of electronic medical records has dramatically changed the nature of healthcare practitioners’ work. As these health records are optimized and re-engineered, changes to provider schedules may be required. In today’s podcast join Spencer Richards, Health Systems Engineer and host Jodi Grimm as they illustrate how non-visit care time … Continue reading Cracking the Code on Patient Wait Times for an Express-Care Practice →
Stronger Together: Integration of Management Engineering and Consulting and Planning Services
August 04, 2021 13:47 - 37 minutes - 34.7 MBIn today’s special edition of Mayo Clinic Consulting Edge we will introduce a significant organizational change for Mayo Clinic. The departments of Management Engineering and Consulting (ME&C) and Planning Services are combining forces to help enable and accelerate the organization’s strategic vision. We are joined today by Janine Kamath and Steve McNeil for an extended … Continue reading Stronger Together: Integration of Management Engineering and Consulting and Planning Services →
Turning on a Dime: The Story of the COVID-19 Nurse Line
July 28, 2021 02:00 - 13 minutes - 12.4 MBAs the COVID-19 Pandemic entered the U.S. and the nation’s fears began to surge, Mayo Clinic nurses were asked by the Hospital Incident Command Center to stand up a nurse line specifically for COVID. The COVID Nurse Line went live on March 11th, 2020 with a unit of about 40 nurses but quickly expanded to … Continue reading Turning on a Dime: The Story of the COVID-19 Nurse Line →
Biospecimens Accessioning and Processing Lab
July 14, 2021 02:05 - 17 minutes - 16 MBThe Mayo Clinic Biospecimens Accessioning and Processing (BAP) Lab, which has facilities at all three Mayo Clinic sites, has been involved in various projects which were supported by Management Engineering and Consulting. The mission of the BAP lab is to provide world-class Biorepositories and state-of-the-art Biospecimen Processing and Storage with a focus on quality and … Continue reading Biospecimens Accessioning and Processing Lab →
It’s Okay Not to be Okay: Mental Health for Mayo Employees & Learners
July 07, 2021 13:36 - 18 minutes - 17.4 MBEven though employee mental health was a large topic of discussion during the COVID-19 pandemic, Mayo Clinic identified this as a concern beforehand. The pandemic created new levels of stress and anxiety, with employee needs becoming more complex in this continuously changing environment. National data found that symptoms of anxiety disorders and depressive disorders have … Continue reading It’s Okay Not to be Okay: Mental Health for Mayo Employees & Learners →
Clinic in a Winnebago
June 23, 2021 02:05 - 23 minutes - 21.9 MBAfter smaller rural clinics were closed due to COVID-19, this left a need to provide healthcare to these communities in a creative way. A 38ft customized commercial Winnebago RV was built to bridge the gap. This self-sustained unit provides patients with a direct access to Mayo Clinic and their providers without having to travel long … Continue reading Clinic in a Winnebago →
COVID-19 Test Site Winterization
May 26, 2021 13:41 - 16 minutes - 15.1 MBWith the unpredictability of COVID-19, and impending winter months of the Midwest, Management Engineering and Consulting was tasked with helping to transform our current drive-up COVID testing models and prepare the southeast health system sites for winter. With these sites situated in the heart of the Midwest’s infamous cold and snowy winters, the teams had to move quickly to develop and implement a plan. The … Continue reading COVID-19 Test Site Winterization →
ET3
May 19, 2021 02:05 - 18 minutes - 17.1 MBEmergency-Triage-Treat-Transport, or ET3, is an initiative with a goal to reduce the total cost of care while improving experience and outcomes by reimbursing ambulance services for providing treatment on scene through telemedicine or providing transportation to alternative destinations like urgent care. Management Engineering and Consulting was brought in to help obtain the electronic tools and … Continue reading ET3 →
Enhanced Recovery After Surgery
May 05, 2021 02:05 - 15 minutes - 14.7 MBResearch shows that patients with a longer length of stay have poorer outcomes and longer recovery times after their joint surgery. Additionally, the Mayo Clinic Health Systems market for total joint surgery is highly competitive and their length of stay was higher than the competition at 1.84 days in late 2018. As of February 2021 … Continue reading Enhanced Recovery After Surgery →
Mask Reprocessing
April 28, 2021 13:51 - 11 minutes - 10.3 MBIn early spring 2020, COVID-19 cases were rapidly increasing across the US which resulted in shortages of beds, staff and equipment. Personal protective equipment, or PPE, are required for both staff and patient safety and if these were unavailable, there would be critical limitations to the level of care Mayo Clinic needs to provide for … Continue reading Mask Reprocessing →
Outpatient Simulation Modeling
April 21, 2021 02:05 - 10 minutes - 10 MBHere at Mayo Clinic, outpatient labs are consistently engaged with patients throughout the week, particularly early in the week and during morning hours. While this congestion was a concern prior to COVID-19, it became a more pressing issue due to the new urgency to create social distancing for patients. Management Engineering and Consulting was asked to lead a project team to develop … Continue reading Outpatient Simulation Modeling →
ME&C and the COVID Vaccine Pt. 3
April 14, 2021 02:05 - 14 minutes - 13.1 MBAs the vaccines started to arrive, as well as vaccination clinic sites established, the physical distribution could begin. There needed to be a patient flow implemented to provide vaccination opportunities while protecting patients and staff. Part three in this series explores how Mayo Clinic, with the help of ME&C laid the groundwork for patients to … Continue reading ME&C and the COVID Vaccine Pt. 3 →
ME&C and the COVID Vaccine Pt. 2
April 07, 2021 14:17 - 15 minutes - 14.2 MBWith vaccines in production and on their way to medical facilities around the country, the complex task of vaccine storage and distribution came to the forefront. A plan was needed to be created and implemented across the Mayo Clinic enterprise. Part two in this series discusses how Mayo Clinic with the help of ME&C began … Continue reading ME&C and the COVID Vaccine Pt. 2 →
ME&C and the COVID Vaccine Pt. 1
March 31, 2021 14:08 - 16 minutes - 14.8 MBWhen COVID-19 hit, the first question on everyone’s minds was “when will there be a vaccine?” With so many complex factors and such uncertainty, Mayo Clinic began to plan early on for the arrival and distribution of future vaccines. Part one in this series dives into how Mayo Clinic, with the help of ME&C, began … Continue reading ME&C and the COVID Vaccine Pt. 1 →
Sheikh Shakhbout Medical City (SSMC)
March 24, 2021 13:37 - 17 minutes - 15.6 MBAbu Dhabi Health Services Company (SEHA) and Mayo Clinic announced a joint venture to operate Sheikh Shakhbout Medical City (SSMC), one of the United Arab Emirates’ largest hospitals for patients with serious or complex medical conditions. Sheikh Shakhbout Medical City creates a pathway for further innovation and development of life sciences in the Emirates. Join … Continue reading Sheikh Shakhbout Medical City (SSMC) →
Antibody Therapy (pt. 2)
March 17, 2021 02:05 - 14 minutes - 13 MBInfusion therapy centers (ITCs) are clinical settings, typically located within hospitals and operated by a set a specialized staff, offering specialized services related to infusion therapy. When the COVID-19 pandemic struck, it became clear to Mayo Clinic leadership that a separate space would be needed for infusion therapy of COVID-positive patients. Rapid development of a … Continue reading Antibody Therapy (pt. 2) →
Antibody Therapy (pt. 1)
March 10, 2021 15:00 - 18 minutes - 16.8 MBInfusion therapy centers (ITCs) are clinical settings, typically located within hospitals and operated by a set a specialized staff, offering specialized services related to infusion therapy. When the COVID-19 pandemic struck, it became clear to Mayo Clinic leadership that a separate space would be needed for infusion therapy of COVID-positive patients. Rapid development of a … Continue reading Antibody Therapy (pt. 1) →
Medical Improv
March 03, 2021 02:05 - 13 minutes - 12.8 MBThe importance of listening and communication is key for health system engineers and project managers as they work closely with senior leaders, project proponents, project team members and subject matter experts. Rather remarkably, tools used commonly by improvisation actors can help all healthcare professionals sharpen and enhance their communication skills. Join two of Management Engineering … Continue reading Medical Improv →
ME&C Project and Program Managers
February 24, 2021 02:00 - 10 minutes - 10.1 MBProject and Program Managers in ME&C integrate professional project and program management expertise and business-related knowledge, skills and tools to plan, monitor and execute strategic engagements and ensure sustainable solutions. Partnering with project leaders and teams, Project Managers are involved with all aspects of a project, including planning, directing, coordinating and delivering project activities from … Continue reading ME&C Project and Program Managers →
ME&C Health Systems Engineers
February 17, 2021 02:00 - 16 minutes - 15 MBME&C Health Systems Engineers unite organization and industry knowledge with innovative consumer and staff centered approaches, advanced analytics, digital technology and change agility to accelerate the discovery, translation and application of solutions to achieve strategic business objectives and priorities. Health Systems Engineers partner with leaders, multi-disciplinary teams and subject matter experts to discover and drive the best … Continue reading ME&C Health Systems Engineers →
ME&C Fellowship Program
February 10, 2021 15:22 - 11 minutes - 10.8 MBThe ME&C Fellowship Program is a one-year learning experience designed to foster the development of individuals committed to a career in healthcare, business consulting and systems engineering. The Fellowship Program allows individuals to gain the practical experience necessary to meet the minimum requirements of a Health Systems Engineer. Associates interface directly with Mayo Clinic Departments, … Continue reading ME&C Fellowship Program →
Pre Hospital Communications
February 03, 2021 15:26 - 14 minutes - 13.7 MBMany internal and external stakeholders are involved in the admission or transfer of a patient needing a higher level of care. The processes are numerous, complex and interdependent. Executed efficiently, a refined process can positively impact patient and staff satisfaction, overall cycle time, and safety. This episode of Mayo Clinic Consulting Edge, Mike Fabel, Principle … Continue reading Pre Hospital Communications →
Car-T Cell Therapy
January 28, 2021 16:23 - 10 minutes - 9.6 MBChimeric antigen receptor -T cell therapy (CAR-T cell therapy) is a cancer treatment that shows remarkable clinical responses in hematologic malignancies. The FDA first approved CAR-T for adult commercial use in October of 2017. It was approved to treat two types of blood cancers: aggressive B cell non-Hodgkin lymphoma in adults and B cell acute … Continue reading Car-T Cell Therapy →
Post-Bariatric Surgery Improvements
January 13, 2021 22:20 - 16 minutes - 15.6 MBThe Mayo Clinic Health System (MCHS) – Mankato Bariatric Surgery program was accredited as a Comprehensive Center through the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP) in 2015. As part of the Accreditation and Quality Improvement Program, Management Engineering and Consulting (ME&C) was engaged in an improvement initiative with a goal to reduce … Continue reading Post-Bariatric Surgery Improvements →
Post-ICU Clinic
January 06, 2021 01:39 - 13 minutes - 12.8 MBApproximately 40% of ICU survivors experience debilitating long-term consequences associated with their critical illness and its treatments. Post-intensive care syndrome (PICS) is a term that describes the cognitive, psychological, physical and other consequences that plague ICU survivors. Post-ICU impairments are often undiagnosed and inadequately treated, and ICU survivors are at high risk for hospital readmission. … Continue reading Post-ICU Clinic →
ME&C Diversity Strategies & Approaches
December 16, 2020 02:00 - 17 minutes - 15.9 MBValuing equity, diversity, and inclusion means creating an workplace that respects and includes differences, recognizing the unique contributions that individuals with many types of differences can make, and creating a work environment that maximizes the potential of all employees. Equity, diversity, and inclusion are no longer optional – they’re imperative. Speakers Sarah Dhanorker, Unit Head, Rachel Martin, Senior … Continue reading ME&C Diversity Strategies & Approaches →
AI FAST Program
December 02, 2020 02:00 - 10 minutes - 9.81 MBFAST Program is Mayo Clinic’s pioneering initiative, led by Department of Radiology to support the development and deployment of AI algorithms in the clinical practice. The Program uses a portfolio strategy to identify priority algorithms and implement them into the clinical practice. The program has succeeded in defining the technical, clinical and regulatory pathway in … Continue reading AI FAST Program →
Advanced Care at Home
November 18, 2020 15:41 - 28 minutes - 25.8 MBMayo Clinic has developed an advanced care at home program. This model of care provides comprehensive treatment and recovery service to patients in their own home, and will allow patients who are “sick, but stable” to have the option of recovering where they are most comfortable: At home. Aligned with Mayo Clinic’s 2030 strategy, advanced … Continue reading Advanced Care at Home →
Transforming Complex Multispecialty Practice Through Systems Engineering
November 04, 2020 02:00 - 17 minutes - 16.2 MBChildren with complex congenital or acquired conditions affecting breathing, swallowing, and growth often required multispecialist care that is costly and complex, characterized by multiple procedures, heavy reliance on technology and frequent hospitalizations. Today, these kids often start their care journey in the Aerodigestive Clinic but up till 2018 there was lack of a national consensus definition of … Continue reading Transforming Complex Multispecialty Practice Through Systems Engineer...
Mayo Clinic Outpatient Practice Modeling
October 21, 2020 02:00 - 9 minutes - 9.15 MBMathematical optimization is a set of methods for identifying the best solution to a problem given real-world constraints. Such methods have been applied to a wide range of industries and business problems including capacity management, facility location, portfolio allocation, product recommendations, logistics, and scheduling among many others. Paired with emerging technologies like machine learning and … Continue reading Mayo Clinic Outpatient Practice Modeling →
COVID-19 Visitor Screening
October 07, 2020 01:00 - 14 minutes - 12.9 MBTo ensure the safety of patients and staff during the COVID-19 pandemic, Mayo Clinic rapidly developed methods for screening symptomatic patients entering the clinic and testing asymptomatic patients prior to their surgeries and procedures. In today’s episode, Senior Health Systems Engineer Steven Crowley describes how the new COVID-19 Advanced Screening Clinic was quickly created and … Continue reading COVID-19 Visitor Screening →
Enhanced EHR-Facilitated Cancer Symptom Control
September 09, 2020 16:31 - 9 minutes - 9.13 MBKelsey Wolff describes her involvement in a National Cancer Institute-funded project. The Enhanced, EHR facilitated Cancer Symptom Control study focused on implementing a new and complex, collaborative and EPIC-facilitated approach to symptom management in medical oncology. While this is technically a research study, it ultimately is Mayo Clinic’s new standard of care.
Drive-Thru Anti-coagulation Testing
September 02, 2020 12:39 - 9 minutes - 8.33 MBNalini Krishnan describes her work in redesigning and creating a drive-up point of care INR testing site to safely monitor patients who take Warfarin. Applying all of the necessary precautions for patients and staff, the drive-up testing site ultimately reduced the 15-20 minute face-to-face encounter to a mostly virtual process taking only 5 minutes.
COVID-19 Surge Planning
August 19, 2020 01:00 - 7 minutes - 7.18 MBIn today’s episode, Tony Chihak interviews Pawan Bhandari about how a Management Engineering and Consulting strategic partnership helped develop contingency plans for COVID-19 in record time. By assembling resources and information, confidence in surge plans was achieved across the region.
COVID-19 Testing in Skilled Nursing Facilities
August 05, 2020 02:00 - 6 minutes - 6.37 MBBy mid-March 2020, it was clear COVID-19 was affecting skilled nursing facility residents at higher rates than other communities. In an effort to protect this vulnerable population, Mayo Clinic decided to test skilled nursing facility residents in their homes instead of having them travel to be tested. In today’s episode, Eva Fjerstad interviews Emily Bloomquist, Management Engineering … Continue reading COVID-19 Testing in Skilled Nursing Facilities →
Emergency Telemedicine
July 22, 2020 06:00 - 20 minutes - 19.1 MBEmergency Medicine TeleHealth is a growing and maturing platform designed to lower the overall cost of care by assessing the patient’s needs and coordinating the right care, at the right time, in the right location. Learn about the major steps involved in planning and development of Mayo Clinic’s EM Telehealth program to connect world-class, board-certified … Continue reading Emergency Telemedicine →
Expanded Contact (COVID) Tracing
June 29, 2020 14:30 - 13 minutes - 12.6 MBMedical experts consider expanded contact tracing a critical component of dealing with the Corona Virus. As we battle Covid-19 worldwide, Mayo Clinic has been racing to develop advanced tools for contact tracing. Today’s speaker, Megan Rensing, Health Systems Engineer, discusses a project resulting in an advanced contact tracing system in use at Mayo Clinic.