124-How to hold on to your most valuable asset, your clients.
Masters in Fitness Business Podcast
English - August 03, 2021 04:00 - 1 hour - 52.5 MB - ★★★★★ - 35 ratingsBusiness Health & Fitness fitnessbusiness personaltraining personaltrainingstudio smallgrouptraining Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: 123-Leadership, Habits and Experiences
Next Episode: 125-People don’t want trainers, They want coaches.
Marketing and new clients is important, but so is client retention, engagement and culture.
Having a solid stable client base can help your business grow faster than trying to replace them with new clients.
Ryan O’Toole shares some simple and Free
ways to hold on to clients and increase your referrals.
Key Takeaways from the episode
Why you need different skill sets for different jobs. What is a good jump off point to build culture, customer experience ? Using the CRM to customize the client experience What you need to do to stay relevant What I notice about most fitness podcasts Why would you want to do a local podcast? An under utilized aspect of client retention Not everyone wants to lose weight
Mindset and Development
What has been Ryan’s most successful failure.
What has been his biggest surprise in the industry
Where does he go for personal and professional development