How to Handle a Bad Review
Marketing and Service with Justin Varuzzo
English - March 13, 2021 00:00 - 28 minutes - 19.7 MB - ★★★★★ - 24 ratingsMarketing Business marketing sales service customer service reputation online reputation business entrepreneur small business cmo Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Difficult Times Can Be Opportunities
In this episode learn how to handle a bad review. No matter what type of business you are in, it’s inevitable at some point you will end up with a bad review online. Managing your online reputation is essential to long-term success and building trust. A bad review is actually an incredible opportunity to turn an angry customer into a brand advocate. Don’t blow the opportunity - taking the wrong approach can leave your business with a lifelong enemy with a powerful voice.
For detailed show notes, Justin Varuzzo's after thoughts on each episode, and lists you can use to take immediate action in your business, check out the website at http://www.marketingandservice.com.