Your Customers Are Calling: Net Promoter Score
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English - June 20, 2019 05:00 - 27 minutes - 38.2 MB - ★★★★★ - 19 ratingsManagement Business Marketing buyout esop bike businessowner customerexperience customerservice leadership management marketing outdoors Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
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Do you know what your customers think of your business? Unless you’ve cracked the mind-reading case, the best way to accurately understand the perspective of your customers and how to make them happy is the Net Promoter System. We talked with Steve Beheler of Spokes Etc. on how they’ve used and adapted NPS to receive precise and applicable feedback from their customers.