Culture Match with Harry the Fish Guy

Manndatory Listening

English - October 25, 2018 04:00 - 39 minutes - 45.8 MB - ★★★★★ - 19 ratings
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Next Episode: Step One: Start Smiling

Harry Paul (you might know him as Harry the Fish Guy) knows a lot about cultivating an excellent customer experience. Dan and Kent sat down with the guru to discuss creating a culture of excellence, employees as ambassadors, and the manager’s supporting role.