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Just Culture, Blame, and Accountability
Managing Up
English - November 11, 2020 10:30 - 43 minutes - 33.9 MB - ★★★★★ - 22 ratingsCareers Business Technology management technology Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: How Much Process Is Enough? How Much Is Too Much?
Next Episode: Is "Resources" a Dirty Word?
In the last episode we recorded in the "before times", Nick and Brandon discuss the connection between blameless culture, systems thinking, and just culture. Nick explains how blame robs learning, and how to foster an environment that allows the system to learn and improve. They talk about how accountability fits into a blameless culture, and Nick introduces Sidney Decker's idea of Forward Accountability and shifting behavior rather than assigning blame.
Show notes:
Just culturehttps://en.wikipedia.org/wiki/Just_cultureNick's talk on Three Mile Islandhttps://www.youtube.com/watch?v=hMk6rF4TzsgField guide to understanding human errorhttps://www.amazon.com/Field-Guide-Understanding-Human-Error/dp/0754648257Sidney Decker: Forward accountabilityhttps://sidneydekker.com/just-culture/