Managing Uncertainty artwork

Managing Uncertainty

335 episodes - English - Latest episode: 4 days ago - ★★★★★ - 8 ratings

Welcome to Managing Uncertainty, a podcast series discussing crisis management, business continuity, & crisis communications. You’ll learn strategies, tactics, and resources about preparing for, responding to, and recovering from all sorts of disruptions and critical moments.

Will you be ready to lead through your company’s critical moment?

Management Business Technology activeshooter businesscontinuity continuity crisis crisiscommunications crisismanagement disasterrecovery reputation reputationmanagement workplaceviolence
Homepage Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

Episodes

Managing Uncertainty Podcast - Episode #157: Exercise in a Box

August 01, 2022 11:54 - 8 minutes - 20.2 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses our new product, Exercise in a Box. Created by our battle-tested experts at Bryghtpath, Exercise in a Box is a set of crisis and continuity exercises that can be executed by a business leader in under an hour and …

Managing Uncertainty - Episode #156: Someone has to be in charge

July 25, 2022 13:42 - 14 minutes - 33.6 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser talks about recent failures in crisis leadership & incident command. Related Articles & Episodes: Navy Times:  Vice Admiral and two dozen others punished for USS Bonhomme Richard fire Texas Tribune:  “Systemic failures” in Uvalde shooting went far beyond local police, …

Managing Uncertainty - Episode #156: Someone has to be in charge

July 25, 2022 13:42 - 14 minutes - 33.6 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser talks about recent failures in crisis leadership & incident command. Related Articles & Episodes: Navy Times:  Vice Admiral and two dozen others punished for USS Bonhomme Richard fire Texas Tribune:  “Systemic failures” in Uvalde shooting went far beyond local police, …

Managing Uncertainty - Episode #155: 5-Day Business Continuity Accelerator

July 18, 2022 13:26 - 9 minutes - 21.2 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser talks about Bryghtpath’s new 5-Day Business Continuity Accelerator online interactive course.  

Managing Uncertainty - Episode #155: 5-Day Business Continuity Accelerator

July 18, 2022 13:26 - 9 minutes - 21.2 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser talks about Bryghtpath’s new 5-Day Business Continuity Accelerator online interactive course.  

Managing Uncertainty - Episode #154: Finding Success with a Business Continuity Consultant

July 11, 2022 13:08 - 10 minutes - 25.1 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser talks about how to find success in an engagement with a business continuity consultant. Topics discussed include ideal client and consultant fit, understanding organizational culture, the need to allow your chosen experts to have direct interaction with executives, and more. …

Managing Uncertainty - Episode #154: Finding Success with a Business Continuity Consultant

July 11, 2022 13:08 - 10 minutes - 25.1 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser talks about how to find success in an engagement with a business continuity consultant. Topics discussed include ideal client and consultant fit, understanding organizational culture, the need to allow your chosen experts to have direct interaction with executives, and more. …

Managing Uncertainty - Episode #153: Crisis Playbook

June 27, 2022 13:28 - 7 minutes - 17.5 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses our product, Crisis Playbook, where we offer pre-written crisis management & crisis communications plans for many situations, including active assailant/active shooter, fatality, natural disasters, and other emergency situations. We describe Crisis Playbook as: Developing custom crisis management, crisis communications, …

Managing Uncertainty - Episode #153: Crisis Playbook

June 27, 2022 13:28 - 7 minutes - 17.5 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses our product, Crisis Playbook, where we offer pre-written crisis management & crisis communications plans for many situations, including active assailant/active shooter, fatality, natural disasters, and other emergency situations. We describe Crisis Playbook as: Developing custom crisis management, crisis communications, …

Managing Uncertainty Episode #152: The Ultimate Guide to Business Continuity

June 20, 2022 06:00 - 10 minutes - 25.1 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser talks about our recently published Ultimate Guide to Business Continuity. Topics discussed include what is business continuity, why business continuity is important, how business continuity fits into an overall resilience strategy, and where to go to learn more about Business …

Managing Uncertainty Episode #152: The Ultimate Guide to Business Continuity

June 20, 2022 06:00 - 10 minutes - 25.1 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser talks about our recently published Ultimate Guide to Business Continuity. Topics discussed include what is business continuity, why business continuity is important, how business continuity fits into an overall resilience strategy, and where to go to learn more about Business …

Managing Uncertainty Episode #151: You get one chance to do it right

June 13, 2022 06:00 - 4 minutes - 10.1 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser talks about the idea that you get one chance to do it right when launching a new program or kicking off a new initiative within your existing program. Related Episodes & Articles Episode #149: Things I wish I knew 10 …

Managing Uncertainty Episode #151: You get one chance to do it right

June 13, 2022 06:00 - 4 minutes - 10.1 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser talks about the idea that you get one chance to do it right when launching a new program or kicking off a new initiative within your existing program. Related Episodes & Articles Episode #149: Things I wish I knew 10 …

Managing Uncertainty Podcast - Episode #150: Reflections on 6 years

June 06, 2022 06:00 - 7 minutes - 16.4 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser reflects on 6 years of podcasting on Managing Uncertainty. Topics discussed include what we’ve learned about podcasting and the impact that Managing Uncertainty has made. Related Episodes & Blog Posts Episode #149: Things I wish I knew 10 years ago …

Managing Uncertainty Podcast - Episode #150: Reflections on 6 years

June 06, 2022 06:00 - 7 minutes - 16.4 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser reflects on 6 years of podcasting on Managing Uncertainty. Topics discussed include what we’ve learned about podcasting and the impact that Managing Uncertainty has made. Related Episodes & Blog Posts Episode #149: Things I wish I knew 10 years ago …

Managing Uncertainty Podcast - Episode #149: Things I wish I knew 10 years ago as a Crisis & Continuity Professional

May 31, 2022 11:36 - 12 minutes - 28.4 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser talks about things he wishes he knew 10 years ago as a Crisis & Continuity Professional. Topics discussed include marketing your business continuity program, the connections between your program and your organization’s overall business objectives & strategies, leading and influencing …

Managing Uncertainty Podcast - Episode #149: Things I wish I knew 10 years ago as a Crisis & Continuity Professional

May 31, 2022 11:36 - 12 minutes - 28.4 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser talks about things he wishes he knew 10 years ago as a Crisis & Continuity Professional. Topics discussed include marketing your business continuity program, the connections between your program and your organization’s overall business objectives & strategies, leading and influencing …

Managing Uncertainty Podcast - Episode #148: Three books I’ve read that have had a big impact on our business

May 16, 2022 05:00 - 10 minutes - 24.1 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses three books he’s read that have impacted our business. The three books: You’re It:  Crisis, Change,and How to Lead When It Matters Most, by Leonard J. Marcus, Eric J. McNulty, Joseph M. Henderson, & Barry C. Dorn. The Business …

Managing Uncertainty Podcast - Episode #148: Three books I’ve read that have had a big impact on our business

May 16, 2022 05:00 - 10 minutes - 24.1 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses three books he’s read that have impacted our business. The three books: You’re It:  Crisis, Change,and How to Lead When It Matters Most, by Leonard J. Marcus, Eric J. McNulty, Joseph M. Henderson, & Barry C. Dorn. The Business …

Managing Uncertainty Podcast - Episode #148: Bryghtpath’s Core Values

May 09, 2022 13:12 - 5 minutes - 13.7 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses organizational core values, what they mean for an organization, and how Bryghtpath approached developing our core values. Related Episodes & Blog Posts Bryghtpath’s Core Values Episode #116: Tools We Use At Bryghtpath (2021 Edition) Episode #143: A Typical Week …

Managing Uncertainty Podcast - Episode #147: Bryghtpath’s Core Values

May 09, 2022 13:12 - 5 minutes - 13.7 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses organizational core values, what they mean for an organization, and how Bryghtpath approached developing our core values. Related Episodes & Blog Posts Bryghtpath’s Core Values Episode #116: Tools We Use At Bryghtpath (2021 Edition) Episode #143: A Typical Week …

Managing Uncertainty Podcast - Episode #147: Bryghtpath’s Core Values

May 09, 2022 13:12 - 5 minutes - 13.7 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses organizational core values, what they mean for an organization, and how Bryghtpath approached developing our core values. Related Episodes & Blog Posts Bryghtpath’s Core Values Episode #116: Tools We Use At Bryghtpath (2021 Edition) Episode #143: A Typical Week …

Managing Uncertainty Podcast - Episode #146: Which Business Continuity Professional Certification is Right for you?

May 02, 2022 11:45 - 10 minutes - 24 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser talks about how to choose the right business continuity certification. Topics discussed include the need for business continuity professional certification, offerings from the Business Continuity Institute (BCI), offerings from the Disaster Recovery Institute International (DRI or DRII), and how to …

Managing Uncertainty Podcast - Episode #146: Which Business Continuity Professional Certification is Right for you?

May 02, 2022 11:45 - 10 minutes - 24 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser talks about how to choose the right business continuity certification. Topics discussed include the need for business continuity professional certification, offerings from the Business Continuity Institute (BCI), offerings from the Disaster Recovery Institute International (DRI or DRII), and how to …

Managing Uncertainty Podcast - Episode #146: Which Business Continuity Professional Certification is Right for you.

May 02, 2022 11:45 - 10 minutes - 24 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser talks about how to choose the right business continuity certification. Topics discussed include the need for business continuity professional certification, offerings from the Business Continuity Institute (BCI), offerings from the Disaster Recovery Institute International (DRI or DRII), and how to …

Managing Uncertainty Podcast - Episode #145: Lessons from Two Years of a Pandemic

April 25, 2022 02:46 - 16 minutes - 38.8 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses the lessons learned after two years of the COVID-19 global pandemic. Topics discussed include COVID-19, the “Great Resignation”, how we’ll fight pandemics in the future, the miracle of the COVID-19 vaccines, impacts on the economy, the rise of remote/hybrid …

Managing Uncertainty Podcast - Episode #145: Lessons from Two Years of a Pandemic

April 25, 2022 02:46 - 16 minutes - 38.8 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses the lessons learned after two years of the COVID-19 global pandemic. Topics discussed include COVID-19, the “Great Resignation”, how we’ll fight pandemics in the future, the miracle of the COVID-19 vaccines, impacts on the economy, the rise of remote/hybrid …

Managing Uncertainty Podcast - Episode #144: Standing up a Successful Business Continuity Program

April 18, 2022 12:37 - 17 minutes - 40.6 MB

How do you stand up a successful business continuity program from scratch? In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser walks through the process we use at Bryghtpath using the example of an organization without a current business continuity program.  Topics discussed include business continuity policies, program charters, …

Managing Uncertainty Podcast - Episode #144: Standing up a Successful Business Continuity Program

April 18, 2022 12:37 - 17 minutes - 40.6 MB

How do you stand up a successful business continuity program from scratch? In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser walks through the process we use at Bryghtpath using the example of an organization without a current business continuity program.  Topics discussed include business continuity policies, program charters, …

Managing Uncertainty Podcast - Episode #143: A Typical Week at Bryghtpath

April 11, 2022 11:43 - 16 minutes - 38.1 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses a typical week at Bryghtpath. Bryan provides a detailed look into his day-to-day and how he leads our team at Bryghtpath by delivering value to our clients every single day. Related Episodes & Blog Posts Blog Post: How to …

Managing Uncertainty Podcast - Episode #143: A Typical Week at Bryghtpath

April 11, 2022 11:43 - 16 minutes - 38.1 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses a typical week at Bryghtpath. Bryan provides a detailed look into his day-to-day and how he leads our team at Bryghtpath by delivering value to our clients every single day. Related Episodes & Blog Posts Blog Post: How to …

Managing Uncertainty Podcast - Episode #142: 5 Moments that have shaped my career

April 03, 2022 21:33 - 10 minutes - 22.9 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser reflects on 5 moments that shaped his career and influenced his path as a business continuity and crisis management professional. Related Episodes & Blog Posts Blog Post: Inside Bryghtpath: Who quits a large corporation for a company in Minnesota with …

Managing Uncertainty Podcast - Episode #142: 5 Moments that have shaped my career

April 03, 2022 21:33 - 10 minutes - 22.9 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser reflects on 5 moments that shaped his career and influenced his path as a business continuity and crisis management professional. Related Episodes & Blog Posts Blog Post: Inside Bryghtpath: Who quits a large corporation for a company in Minnesota with …

Managing Uncertainty Podcast - Episode #141: The Resiliency Diagnosis

March 28, 2022 11:45 - 11 minutes - 26.3 MB

In the event of a significant disruption to your organization, how will your company respond? No one enjoys thinking about crisis management, business continuity, disaster recovery, or reputation management. But this much is certain: your business will face unexpected disruptions. Understanding how your program and capabilities stack up is the first step to being able to mature your program …

Managing Uncertainty Podcast - Episode #141: The Resiliency Diagnosis

March 28, 2022 11:45 - 11 minutes - 26.3 MB

In the event of a significant disruption to your organization, how will your company respond? No one enjoys thinking about crisis management, business continuity, disaster recovery, or reputation management. But this much is certain: your business will face unexpected disruptions. Understanding how your program and capabilities stack up is the first step to being able to mature your program …

Managing Uncertainty Podcast - Episode #140: The Workplace of the Future and Business Continuity.

March 21, 2022 11:51 - 10 minutes - 23.4 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses the workplace of the future and how it impacts Business Continuity.  Bryan explores how the Covid-19 pandemic has accelerated many of the trends we are seeing in the changing work environment today. Related Episodes & Blog Posts Blog Post: …

Managing Uncertainty Podcast - Episode #140: The Workplace of the Future and Business Continuity.

March 21, 2022 11:51 - 10 minutes - 23.4 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses the workplace of the future and how it impacts Business Continuity.  Bryan explores how the Covid-19 pandemic has accelerated many of the trends we are seeing in the changing work environment today. Related Episodes & Blog Posts Blog Post: …

Managing Uncertainty Podcast - Episode #139: 2022 Trends in Business Continuity and Crisis Management

March 13, 2022 19:16 - 10 minutes - 23.9 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses trends in business continuity and crisis management for 2022. Bryan discusses what we’re learning from our work with clients, discussions across the industry, and from our own research. Related Episodes & Blog Posts Blog Post: Engaging Your Remote Workforce …

Managing Uncertainty Podcast - Episode #139: 2022 Trends in Business Continuity and Crisis Management

March 13, 2022 19:16 - 10 minutes - 23.9 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses trends in business continuity and crisis management for 2022. Bryan discusses what we’re learning from our work with clients, discussions across the industry, and from our own research. Related Episodes & Blog Posts Blog Post: Engaging Your Remote Workforce …

Managing Uncertainty Podcast - Episode #138: Reflecting on our Top Episodes of 2021

March 07, 2022 06:00 - 17 minutes - 40.1 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses the top 5 most popular episodes of 2021.  Bryan revisits some of the highlights and adds some new perspectives and reflections along the way.  Related Episodes & Blog Posts Blog Post: What the COVID-19 pandemic will mean for the …

Managing Uncertainty Podcast - Episode #138: Reflecting on our Top Episodes of 2021

March 07, 2022 06:00 - 17 minutes - 40.1 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses the top 5 most popular episodes of 2021.  Bryan revisits some of the highlights and adds some new perspectives and reflections along the way.  Related Episodes & Blog Posts Blog Post: What the COVID-19 pandemic will mean for the …

Managing Uncertainty Podcast - Episode #137: Your supply chain may not be as resilient as you think

February 07, 2022 14:26 - 9 minutes - 20.6 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses supply chain resiliency. What lessons do we need to mind in order to avert the next supply chain crisis? Related Episodes & Blog Posts Blog Post: Your Supply Chain May Not Be As Resilient as You Think Blog Posts: …

Managing Uncertainty Podcast - Episode #137: Your supply chain may not be as resilient as you think

February 07, 2022 14:26 - 9 minutes - 20.6 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses supply chain resiliency. What lessons do we need to mind in order to avert the next supply chain crisis? Related Episodes & Blog Posts Blog Post: Your Supply Chain May Not Be As Resilient as You Think Blog Posts: …

Managing Uncertainty Podcast - Episode #136: How coaching can help your business continuity and crisis management program

January 31, 2022 12:44 - 9 minutes - 20.8 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses how coaching can help you as a business continuity and crisis management leader. Topics discussed include how coaching can help clear your business continuity and crisis management program roadblocks, how a coaching program works, and some factors you should consider in choosing a coach. Related Episodes & Blog Posts Blog Post: 5 Ways Coaching Can Help Your...

Managing Uncertainty Podcast - Episode #136: How coaching can help your business continuity and crisis management program

January 31, 2022 12:44 - 9 minutes - 20.8 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses how coaching can help you as a business continuity and crisis management leader. Topics discussed include how coaching can help clear your business continuity and crisis management program roadblocks, how a coaching program works, and some factors you should consider in choosing a coach. Related Episodes & Blog Posts Blog Post: 5 Ways Coaching Can Help Your Business Continu...

Managing Uncertainty Podcast - Episode #135: 4 Top Business Disruptions to plan for in 2022

January 24, 2022 12:49 - 8 minutes - 19.6 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses the top 4 Business Disruptions that you should be preparing for in 2022. Related Episodes & Blog Posts Blog Post: 4 Top Business Disruptions to Plan for in 2022 Blog Post: Business Continuity Awareness – Why It’s Important Episode #110: Is your BC Program ready for the next disruption? Episode #124: Business Continuity Standards – Which is right for you? ...

Managing Uncertainty Podcast - Episode #135: 4 Top Business Disruptions to plan for in 2022

January 24, 2022 12:49 - 8 minutes - 19.6 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses the top 4 Business Disruptions that you should be preparing for in 2022. Related Episodes & Blog Posts Blog Post: 4 Top Business Disruptions to Plan for in 2022 Blog Post: Business Continuity Awareness – Why It’s Important Episode #110: Is your BC Program ready for the next disruption? Episode #124: Business Continuity Standards – Which is right for you? Episode #: 125 –...

Managing Uncertainty Podcast - Episode #134: Crafting your Crisis Management Framework

January 17, 2022 15:12 - 9 minutes - 21.3 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses how to craft a crisis management framework for your organization. Related Episodes & Blog Posts Blog Post: How to Create and Conduct a Rewarding Crisis Management Exercise Blog Post: Suiting Up for a Crisis Part I: The Crisis Leader Episode #44: Successful Crisis Characteristics Episode #102: The Bryghtpath Business Continuity Framework Episode #133: How...

Managing Uncertainty Podcast - Episode #134: Crafting your Crisis Management Framework

January 17, 2022 15:12 - 9 minutes - 21.3 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses how to craft a crisis management framework for your organization. Related Episodes & Blog Posts Blog Post: How to Create and Conduct a Rewarding Crisis Management Exercise Blog Post: Suiting Up for a Crisis Part I: The Crisis Leader Episode #44: Successful Crisis Characteristics Episode #102: The Bryghtpath Business Continuity Framework Episode #133: How to Create and Co...

Managing Uncertainty Podcast - Episode #133: How to Create and Conduct a Rewarding Crisis Management Exercise

January 10, 2022 03:39 - 12 minutes - 28.1 MB

In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses how to create and conduct a rewarding crisis management exercise, providing tips to help you build a rich and rewarding exercise remotely or in person. Related Episodes & Blog Posts Blog Post: 5 Ways Coaching Can Help Your Business Continuity and Crisis Management Program Blog Post: How to Create and Conduct a Rewarding Crisis Management Exercise Episode #...