WWKD – What Would Kuba Do?

We are putting Dr. Kuba on the spot in a special edition of “What Would Kuba Do?” In this show, Bethany presents Dr. Kuba with three scenarios from her dramatic week of sour employees and turns the table to see how Dr. Kuba would handle things. Have you ever had a  Sour Patch employee? Maybe they’ve always been a bit moody, or maybe they suddenly became sour and you just can’t figure out why. Either way, you know that it is just not a good thing for your team or your practice. It is important to figure out the root cause of your employee’s sour attitude so that you strategize on how to deal with it. 
Show hosts Bethany Petty and Dr. Reena Kuba dive into the following important topics: 

Sour employees can have different root causes of their moodiness. It is important to address sour employees before the entire team is impacted. Outside life stressors can certainly cause temporary moodiness in employees, but it is still important to check in on the employee. If a usually laid-back employee is complaining, it’s worth taking a deeper dive into solving internal practice stressors that may be contributing to their moodiness. Employees can become moody due to unmet pay or appreciation expectations, so work to create an atmosphere of consistent appreciation.