Patient Personalities on Parade
Managing Dental Drama
English - October 18, 2021 01:00 - 1 hour - 51.4 MB - ★★★★★ - 23 ratingsBusiness dentists dental practice business owners practice owners entrepreneurs leadership leaders management managing employees teams Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
What do patient personalities have to do with anything? Our answer – personalities impact EVERYTHING including our interactions with patients and/or patient guardians. Continuing the conversation on personalities, Dr. Kuba and Bethany describe the specific ways that customizing communication based on the patient’s personality not only makes the communication more effective but also saves time and energy. Patients give clues to their preferred communication style. We must attend to these clues, acknowledge their values, and adjust our communication style to meet our patient’s needs.
Show hosts Bethany Petty and Dr. Reena Kuba dive into the following important topics:
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