Manager Tools
880 episodes - English - Latest episode: 7 days ago - ★★★★★ - 1.2K ratingsTired of management theory? Want to learn specific skills to help improve your management performance? Then Manager Tools is the podcast for you! Manager Tools is a weekly business podcast focused on helping professionals become more effective managers and leaders. Each week, we discuss specific actions for professionals to take to achieve their desired management and career objectives. Manager Tools won Best Business Podcast Award in 2006, 2007, 2008, and 2012 as well as the People's Choice Award in 2008. Go to http://www.manager-tools.com/recommendations to read what others are saying about the impact Manager Tools has had on their careers and lives.
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Episodes
High S Manager Simple Downfall
February 14, 2010 21:45 - 36.6 MBThis cast addresses a behavioral change for an insidious practice of High S Managers: overprotecting your team.
Intra-Company Training Network Building
February 07, 2010 18:51 - 20.2 MBThis cast recommends building relationships internally at your organization when you attend training events.
Managing Cultural Diversity - The Wendii Curve
February 01, 2010 21:19 - 40.9 MBThis cast describes Manager Tools' first principle about managing directs from different cultures, based on the Wendii curve.
How To Manage An Arrogant Producer
January 23, 2010 23:37 - 36.3 MBThis cast addresses how to manage a high performer who is arrogant or dismissive of others.
How To Stop Gossip
January 18, 2010 16:27 - 40.6 MBThis cast addresses how to stop intra-office gossip.
The High I Manager Simple Downfall
January 11, 2010 03:00 - 30.2 MBThis cast addresses a behavioral change for an insidious practice of High I Managers: starting well and ending poorly.
Developing Subordinate Managers - Chapter 1
January 04, 2010 02:26 - 33.9 MBThis cast describes the first principle of how to develop subordinate managers - Measure Basic Behaviors.
Coaching/Feedback Template For Presentations
December 28, 2009 15:48 - 32.8 MBThis cast provides guidance on giving feedback when coaching directs on their presentation skills, AND a detailed template managers can use when doing so.
Favorite Candidate Interview Preparation - Part 2
December 21, 2009 01:30 - 19.9 MBThis cast concludes our conversation on how to increase the chances that you will get to hire your favorite candidate when he or she has to interview elsewhere in the organization.
Favorite Candidate Interview Preparation - Part 1
December 14, 2009 00:05 - 27.9 MBThis cast describes how to increase the chances that you will get to hire your favorite candidate when he or she has to interview elsewhere in the organization.
High C Manager Simple Downfall - Part 2
December 06, 2009 20:54 - 27.7 MBThis cast concludes our conversation on a behavioral change for an insidious practice of High C Managers: finding fault with recommendations and ideas.
High C Manager Simple Downfall - Part 1
November 30, 2009 05:55 - 33.9 MBThis cast addresses a behavioral change for an insidious practice of High C Managers: finding fault with recommendations and ideas.
The One On One Refresh
November 22, 2009 20:14 - 33.6 MBThis cast describes how to refresh your One on Ones with your directs after you've been doing them for 1-2 years.
My Boss Skips Me
November 16, 2009 07:13 - 35.3 MBThis cast describes how to work with a boss who repeatedly skips over a manager and works directly with your directs (his or her "skips").
Owning The Inputs - Part 2
November 09, 2009 08:04 - 26.3 MBThis cast concludes our conversation on handling a direct who blames another direct for their failure to deliver a task on time.
Owning The Inputs - Part 1
November 01, 2009 21:31 - 18.5 MBThis cast recommends how to handle a direct who blames another direct for their failure to deliver a task on time.
Managers and Confidentiality
October 26, 2009 01:09 - 28.6 MBThis cast recommends how managers handle requests for confidentiality from their directs.
The Management Trinity - Part 3
October 19, 2009 00:05 - 25.4 MBIn this cast, we conclude our conversation on the origins of the Management Trinity, focusing on Coaching and Delegation.
The Management Trinity - Part 2
October 12, 2009 05:51 - 28.3 MBIn this cast, we continue our conversation on the origins of the Management Trinity, focusing on One on Ones and Feedback.
The Management Trinity - Part 1
October 05, 2009 00:50 - 31.1 MBThis cast describes the origins of the Management Trinity: why we preach it, and how it came to be.
Timely Meetings – Part 2
September 28, 2009 02:17 - 31.2 MBThis cast concludes our conversation on how to run timely meetings.
Timely Meetings – Part 1
September 20, 2009 17:20 - 25.9 MBThis cast describes how to run timely meetings.
The First Question In Your One on One
September 14, 2009 04:36 - 22.5 MBThis cast describes how to start every One on One.
Admin Trip Folders – Part 2
September 07, 2009 03:31 - 19.9 MBThis cast concludes our discussion on a standard practice of administrative assistants helping managers prepare for business travel.
Admin Trip Folders - Part 1
August 31, 2009 03:25 - 26.1 MBThis cast describes a standard practice of administrative assistants helping managers prepare for business travel.
Direct Relationships Acid Test
August 24, 2009 04:54 - 27.4 MBThis cast prescribes asking your directs what their children's names are.
Quick and Dirty Choosing a Number Two
August 17, 2009 00:37 - 27.6 MBThis cast describes a quick and dirty way to choose an interim replacement or number two for your role as manager.
Project Manager Feedback
August 09, 2009 17:11 - 36.5 MBThis cast describes how give feedback to a project team member if you are a project manager.
Team Formation – How Big?
August 03, 2009 04:04 - 37 MBThis cast describes how big to size a team when forming it.
What To Delegate
July 25, 2009 21:33 - 30.9 MBThis cast recommends simple choices for what to delegate to our directs.
The Coaching Model - Part 2
July 19, 2009 14:58 - 33.8 MBIn this cast, we complete our discussion of the Revised Manager Tools Coaching Model.
The Coaching Model - Part 1
July 12, 2009 17:09 - 31 MBThis cast describes the Manager Tools Revised Coaching Model.
Fighting The Downturn Silence
July 05, 2009 19:51 - 29.5 MBThis cast describes how to combat the normal tendency of directs to communicate LESS during a downturn.
Simple DiSC®, Delegation, And Project Management - Part 2
June 29, 2009 02:35 - 39 MBIn this cast, we conclude our conversation on how to delegate and manage projects more effectively based on the DiSC profiles of your team members.
Simple DiSC, Delegation, And Project Management - Part 1
June 22, 2009 04:04 - 42.4 MBThis cast describes how to delegate and manage projects more effectively based on the DiSC profiles of your team members.
Change Leadership, What's My Visual - Part 2
June 14, 2009 15:44 - 24 MBIn this cast, we conclude our conversation about beginning change efforts in any organization
Change Leadership, What's My Visual - Part 1
June 07, 2009 19:12 - 22.4 MBThis cast describes how to begin any effort to change an organization.
Project Manager One on Ones - Part 2
May 31, 2009 23:18 - 19.2 MBThe conclusion of our discussion on Project Manager One on Ones.
Project Manager One on Ones - Part 1
May 25, 2009 06:18 - 28.1 MBThis cast explains the basics of how to have One on Ones with project team members who do not report to you.
Phone One on Ones
May 18, 2009 01:08 - 34.1 MBWe've said it a hundred times, but we've never covered the basics of HOW to conduct a One on One on the phone. Clearly it works - Mark has shared that over half of the O3s he's done have been over the phone. Here's how.
Coaching the Meeting Delegation- Part 2
May 11, 2009 03:12 - 27 MBThis cast concludes our discussion on how to coach one of our directs on how to run our staff meeting which we have delegated to them.
Coaching the Meeting Delegation- Part 1
May 03, 2009 20:54 - 25.1 MBThis cast describes how to coach one of our directs on how to run our staff meeting which we have delegated to them.
Staff Meeting Delegation and Succession Planning
April 26, 2009 19:52 - 22.2 MBThis cast describes how to delegate running your staff meeting as part of succession planning.
One Less Thing - Free Up Your Calendar
April 19, 2009 17:24 - 21.2 MBThis cast describes an executive priority management technique - One Less Thing - to free up your calendar.
The Feedback Continuum
April 13, 2009 02:52 - 28.1 MBThis cast describes how to give negative feedback in an escalating way, over time, to improve performance.
Systemic Feedback
April 05, 2009 17:46 - 25.3 MBWhat do we do when we've tried giving negative feedback but it doesn't seem to be working? We've given repeated instances of feedback, and yet we don't see a change in a direct's behavior? We give systemic feedback. And it's easy to give - it's just the four step standard feedback model with a change in focus. If you already know how to give standard feedback, systemic feedback is simple to implement...yet its simplicity belies its power. Really well delivered systemic feedback is exceptio...
Layoff Communications Part 1: Openly Confidential
March 29, 2009 22:11 - 26.4 MBThis cast how to talk about layoffs when they are being considered. Many managers are torn when it comes to layoffs. Most of us know that when they happen, they're probably inevitable. We understand that layoffs are often a painful necessity (even though they're an admission of failure). We also know that the thought, rumor, or knowledge of layoffs is likely to create questions from our team. Just a rumor of a rumor will induce fear. So what are the rules about communicating about layoffs...
Bad Boss #1 - When You Have Directs
March 22, 2009 16:17 - 28.8 MBMost of us, when we have an angry and demeaning boss, tend to worry about ourselves first. We have to deal with most of the yelling, and most of the abuse. But if we have directs, we've got an additional responsibility. And our directs may be somewhat sheltered, but our boss can be REALLY threatening and fear‐inducing. We have a relationship of SOME sorts with this bad boss. But it's likely our directs ONLY see our boss at his or her worst. And, we almost always underestimate how much more fe...
Deciding Between Two Good Candidates
March 16, 2009 00:41 - 25.1 MBThis cast describes how to decide between two good candidates in a hiring situation. We're NOT going to tell everyone who's trying to decide between two candidates whom they should pick. What we are going to do with this cast is tell you what factors are most effective in determining whom to hire, as well as walking you through a simple process for the decision.
The Heart of Feedback
March 08, 2009 16:23 - 21.4 MBThis cast describes behaviors for managers to engage in to ensure that they deliver feedback ethically and professionally. Mark recently had an experience that was somewhat chilling for him. He was talking to a manager who wanted to show him how good he was at improving. This was a High D, forceful manager who described himself as "a recovering jerk". He was following the Manager Tools Feedback Model, but wasn't getting results? Why is that? Because he was violating the purpose of feedba...