Management Research: Listen to the Voice of Your Customer for Burnout Prevention
Management Research
English - August 17, 2022 08:34 - 10 minutes - 13 MBManagement Business Science Social Sciences Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Management Research: Depicting Your Root Cause Using a Fishbone Diagram
Hello everybody
In this episode, I talk about an obvious but often forgotten thing - Voice of the Customer. If you try to understand the reasons for the state of burnout in your firm/team, then you need to talk to your "customers" - your team members. In this episode, I talk about ways to collect data and the issues that might accompany them.
Good luck with your burnout prevention initiative!
Best
Eugene (Yevgen)