Good morning everybody!


Today, I would like to share with you some thoughts on the compatibility of business process management and the job demands-resources model. It appears that some tools from process management can be applied for burnout prevention. While I plan to talk about specific tools in the next episode, in this episode we try to understand how process management works with resources and see how much these resources can be of psychological nature.


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Best


Eugene (Yevgen)


PS. You can find our paper dedicated to this topic here: https://www.researchgate.net/publication/326281776_Beyond_Health_Care_Reform_How_Process_Management_Can_Alter_Patients'_Experience


or here: https://journals.aom.org/doi/10.5465/AMBPP.2018.12544abstract