Made in America with Ari Santiago
246 episodes - English - Latest episode: 14 days ago - ★★★★★ - 50 ratingsEach week Ari interviews a thriving manufacturing leader and discovers the secrets to their success. He uncovers each guests' 'manufacturing story' - their path into and through the industry,
Ari digs into successes and best practices of each company and leader, as well as challenges and discoveries, to help listeners and guests learn from each other. Discover the strategies these great leaders have used to start, develop, and grow their business - workforce development, leadership, sales/marketing, investments, technology, mergers, workplace culture and so much more!
Ari Santiago is the CEO of CompassMSP a Technology Managed Service Provider with offices up and down the eastern seaboard and into the Midwest. He has a passion for the manufacturing industry and the incredible impact it makes on our economy.
Do you know someone who would be a great guest or have a topic you'd really like to learn about? Let us know! Reach out to our podcast producer at [email protected]
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Episodes
Relaunch: Dean Coccaro, Zendex Tool - Learning and growing to improve the family business
May 26, 2020 08:00 - 1 hour - 128 MBAs we begin to return to some (ab)normalcy after Covid-19 entered our lives, the Made in America podcast will be sprinkling in some of the episodes recorded just before the pandemic hit. (We'll still be releasing Covid-19 related episodes too.) This episode was released right when the craziness began - Dean Cocarro, VP of Operations at Zendex Tool. This was such a terrific episode, we'd hate to have it lost in the shuffle. Dean talks to Ari about the customer service, marketing, technolo...
Jill Mayer, CEO, Bead Industries, Covid-19 Special Edition, Episode 10
May 19, 2020 08:00 - 30 minutes - 56.2 MBJill Mayer, CEO of Bead Industries talks to Ari about how they are using this slower time to prepare for the future. From implementing new organizational procedures to investing in equipment and automation, Bead plans to come out of the Covid-19 pandemic in a better and stronger position. In this episode, Jill and Ari talk about how Bead has maintained strong communication no matter where their workers are. They discussed the benefits of the PPP funds and how Bead Industries will use them ...
Ibrahim Ibrahim, Operations Manager, Lynn Welding, Covid-19 Special Edition, Episode 9
May 12, 2020 08:00 - 36 minutes - 66.9 MBLynn Welding in Newington CT has an incredible handle on their Covid-19 response. They are doing things for communication, safety, and future planning that we haven't heard anywhere else. On this episode, Ari talks to Ibrahim Ibrahim, Operations Manager, who has been a central figure in the company's planning, preparation and follow-through. He gives so many great details on what they are doing to keep their essential employees both safe and happy. Ibrahim talks about at-risk employees t...
Mark Burzynski, President, Arthur G Russell Company, Covid-19 Special Edition, Episode 8
May 05, 2020 08:00 - 39 minutes - 73 MBThis week, Ari Santiago talks to Mark Burzynski, President of the Arthur G Russell Company in Bristol CT. This growing company has a strong company culture defined by teamwork, as well as respect and appreciation for each employee. During these Covid-19 times, this culture has kept them going and working well together. Mark discusses the extreme importance he places on keeping, training and expanding his workforce, despite and because of the Covid crisis. He talks about the impact of the s...
Paul Murphy, Aerospace Component Manufacturers (ACM), Covid-19 Special Edition, Episode 7
April 28, 2020 08:00 - 29 minutes - 55.2 MBACM, the Aerospace Component Manufacturers organization, has been pulling together the aerospace industry in CT for years. Now, during the Covid-19 pandemic, that incredible cooperative spirit is even more pertinent and important than ever. On this episode, Ari talks to Paul Murphy, Executive Director, about the high-level impact this health crisis is having on companies and the manufacturing industry throughout CT. After years of running businesses and now the ACM, Paul has terrific insig...
Colin Cooper, Chief Manufacturing Officer, Covid-19 Special Edition, Episode 6
April 21, 2020 08:00 - 32 minutes - 60.2 MBOn this episode of the Made in America podcast, Ari and Colin talk all about the government's response to the Covid-19 crisis, in particular how it relates to the manufacturing industry. He and Ari talk about the changes in priorities to cover the different response stages and the current most important projects. Colin talks about some of the incredible work being done by manufacturers around the state who are stepping up to help in the most amazing ways. Changing production lines, redirec...
Devra Sisitsky, MakerspaceCT, Covid-19 Special Edition, Episode 5
April 17, 2020 08:00 - 30 minutes - 55.3 MBMakerspaceCT is a place to learn, create, innovate, and educate in a wide variety of areas: art, manufacturing, business, electronics, IoT, virtual reality, woodworking, metal fabricating and so much more. It combines traditional "making" skills with newer technologies. Devra is passionate about the Makerspace and the community that has developed to promote, support, build and learn from it. During this Covid-19 crisis, the Makerspace has taken on the important task of designing and prod...
Jason Howey, Okay Industries, Covid-19 Special Edition, Episode 4
April 14, 2020 08:00 - 18 minutes - 34.7 MBCommunication is a two-way street at Okay Industries. Listen to Jason Howey, President and CEO, talk about how they are keeping their 3 manufacturing facilities safe while continuing not only to produce their important medical products, but also helping their community start a new production line for PPE. Ari and Jason talk about facility setup, accountability, communication, and looking into the future. They also discuss the public-private partnership that Okay Industries is facilitating...
Glenn Ford, Phoenix Manufacturing, Covid-19 Special Edition, Episode 3
April 07, 2020 08:00 - 31 minutes - 57.7 MBWe could all use some help navigating the fast-moving changes of the Covid-19 crisis. In today's episode, Glenn Ford, President of Phoenix Manufacturing, offers some excellent strategies in use in his facility to manage the business, employee, technology and so much more. Phoenix has instituted some terrific policies that you might be able to learn from. As always, Glenn Ford's positive outlook on life and business is always a pleasure to hear. Glenn discusses the state of the aerospa...
A conversation about the Paycheck Protection Program, Covid-19 Special Edition, Episode 2
April 02, 2020 22:49 - 22 minutes - 41.5 MBToday's Made in America with Ari Santiago is an extremely important and timely episode. Learn all about the Paycheck Protection Program, a governmental program through the SBA that is part of the CARES Act, from Frank Milone, Partner at Fiondella, Milone & Lasaracina. Frank talks to Ari about the details of the program and the application process. Thanks to this program, some businesses may be eligible to receive a loan of up to $10 million. There is also potential for loan forgiven...
Scott Livingston, Horst Engineering, Covid-19 Special Edition, Eps 1
March 31, 2020 08:00 - 30 minutes - 55 MBWe're back and are ready to bring you tons of value to help you and your manufacturing company learn and adapt during the Covid-19 pandemic. On today's episode, Ari speaks to Scott Livingston, CEO of Horst Engineering. They talk real specifics about HORST's response to the Covid-19 crisis. Compare and contrast HORST's response to your company's, you may discover new ideas. Sharing our best practices, especially in times of trouble, helps us all come out stronger on the other side. Today,...
Dean Coccaro, Zendex Tool - Learning and growing to improve the family business
March 17, 2020 08:00 - 1 hour - 128 MBThere are some great stories in this episode of the Made in America podcast with special guest, Dean Coccaro, VP of Operations at Zendex Tool. Dean talks about his life before getting involved in his dad's company, how he got involved, and what they are doing now to grow and improve the company. Dean has learned a ton about the manufacturing industry in a short period of time and has a unique perspective into continuous improvement, robotics, marketing, product competition, and so much mor...
Tom McGwire, Industrial Heater - Standardizing processes and training is the way forward
March 10, 2020 08:00 - 44 minutes - 83 MBTom McGwire is 4th generation in this dynamic, nearly 100 year old company! On this episode, learn about the beginning of the company, back in 1921 and how it has survived, grown, and thrived up to today. Tom talks about the strategy behind their acquisitions, their launch into Kaizens and continuous improvement, and how they are planning for and managing the transfer of knowledge from one generation of workers to the next. Books discussed on the podcast: The Intelligen...
Frank DiCristina, allnex-Wallingford - Being Responsible to the Environment, Community, and Bottom Line
March 03, 2020 09:00 - 59 minutes - 110 MBIn a field that has historically had extensive environmental impact, the work that allnex-Wallingford has done to both clean up their processes and to change the perceptions of their community, has been incredible! In this episode, Frank DiCristina, Site Manager of allnex-Wallingford talks to Ari about automation, data analytics and continuous improvement. Then they go deep into the environmental systems, processes, and updates at the facility, as well as the company's plans for future env...
Cyndi Zoldy - SMA and Women in Manufacturing CT - Meeting the Needs of CT Manufacturing Communities
February 25, 2020 09:00 - 55 minutes - 104 MBCyndi Zoldy, Executive Director of the SMA and Chairwoman of Women in Manufacturing CT, believes the role of CT's manufacturing organizations is to prepare their members for the future of manufacturing. Everything she does in her two leadership roles contributes to this idea. She plans important programming that touches topics many others aren't covering. She gets deeply involved in legislation, working with lobbyists for the needs of the manufacturing community. But, overwhelmingly, she s...
David Parmelee, Wepco Plastics - The Importance of Learning from Each Other
February 18, 2020 09:00 - 56 minutes - 105 MBPeer-learning has never been so much fun. This episode with David Parmelee, President of Wepco Plastics, is another great learning experience! Ari and David talk about some really different topics. Of course, they talk about continuous improvement, workforce development, the history of Wepco plastics and how they recruit. But, they also talk about work-life balance, millennials in the workplace, the value of apprenticeship, the importance of peer-learning and sharing, and Wepco's incred...
HABCO Industries: Using Lean Manufacturing Principles to Grow and Succeed
February 11, 2020 09:00 - 1 hour - 140 MBBrian Montanari talks to Ari about his rise through the manufacturing industry, learning from the best, taking on new skills at every turn, and ultimately becoming the President and CEO of HABCO Industries. As a former teacher of and consultant for LEAN manufacturing principles, Brian shares some great insights into how to apply them to your business, your processes, and your life! Brian offers some incredibly insightful tips on management, recruitment, culture, thinking lean, and lookin...
Colin Cooper, Chief Manufacturing Officer - Finding Solutions to CT Manufacturing's Biggest Issues
February 04, 2020 12:51 - 1 hour - 148 MBColin Cooper is the state's first Chief Manufacturing Officer, an exciting position with a ton of potential value for the manufacturing community in CT. Colin's experience, background and clear passion for manufacturing makes him the perfect person for the role. Not only that, but he truly understands the concept: 'if you're not part of the solution, you're part of the problem'! In this episode, Colin and Ari first talk about stories and lessons learned from Colin's days running the Whitcr...
Pegasus Manufacturing - How Collaboration Leads to Success
January 28, 2020 09:00 - 1 hour - 129 MBThis episode of the Made in America podcast is a fast-paced episode, full of incredible information and a super-positive outlook. It covers so much manufacturing goodness from selling the family business, to the CT Manufacturers' Collaborative, to listening to the voice of the customer. Chris DiPentima has accomplished so much for his employees, his company, and CT manufacturers - it's almost hard to keep track of all the great things he's got going on! Chris offers incredible informatio...
Back East Brewery - We Make Beer, Because We Love It!
January 21, 2020 09:00 - 1 hour - 138 MBAri and Tony Karlowicz, Co-founder of Back East Brewery, talk about beer, taste beer, and have a great time talking about brewing as what it truly is, a manufacturing business. They discuss topics any other manufacturer would need to learn: innovating, staying competitive in a crowded market, business strategy, and how to grow your capacity. Tony and Ari also talk about Tony's background - moving from accounting to brewing - and how important it is to follow your dreams and just get...
Ulbrich Stainless Steel and Special Metals - How to promote a culture of change
January 14, 2020 09:00 - 58 minutes - 109 MBUlbrich Stainless Steels and Special Metals has come a long way from its roots as a scrap metal company, through WWII making mess kit knives, through the 50s manufacturing cutlery for diners, and now creating over 160 metal alloys used in everything from basic consumer goods to cars to hi-tech medical equipment. In this episode of the Made in America podcast, Ari talks to Chris Ulbrich, CEO of Ulbrich about how creating a culture of change has enabled their success for the last 96 ye...
Horst Engineering - How Continuous Investment Helps your Company Thrive
January 07, 2020 09:00 - 55 minutes - 103 MBThis episode of the Made in America podcast is truly outstanding. Scott Livingston, CEO of Horst Engineering is not only a powerhouse in the CT aerospace industry, but is a guiding light in his community as well. Scott's passion about the important things in his life comes across in every minute of this interview: developing his team, growing his company, peer learning, making an impact, cycling, and so much more. The conversation in this episode ranges from business to personal to philoso...
CT Manufacturing's Hottest Topic - Workforce Development
December 31, 2019 09:00 - 39 minutes - 74.3 MBOn this week's episode of the Made in America podcast, we are focusing on an important theme we've talked about with so many of our guests: Workforce Development. Each of our guests has had a different and unique take on how they find, recruit, and build manufacturing talent. Our guests talked about what they do in their own company, how they work within the community, programs they've worked with or created, and so much more. This episode pulls together the best of the best advice from so...
Live from the ACM Aerospace Alley Tradeshow - part 3
December 24, 2019 09:00 - 44 minutes - 82.5 MBSpecial guests: Clive Cunliffe, President North America - Pietro Rosa Group (New England Airfoil Products) Tim Backus, President & CEO, Har-Conn Chrome Tim Ulles, CEO, Numet Machining Techniques, Inc Alyce Stiles, Associate Director of Experiential STEM Education, CCAT Recorded live at the ACM Aerospace Alley Tradeshow on November 20th, this episode covers some great ground like the benefit of the ACM to both international companies investing in the region and locally grown compani...
The Lee Company - How to Stay Agile for Growth and Success
December 17, 2019 09:00 - 46 minutes - 88 MBThe Lee Company in Westbrook, CT has had incredible growth and success over the years. In this episode Marietta Lee, VP and Corporate Secretary, talks about her bumpy road to the family business and the value of starting from the bottom. Ari and Marietta discuss the importance of appreciating and investing in your employees to build a solid company culture. This episode has incredible advice on how to manage a family business in a way that enables growth and prosperity. They also talk abou...
Department of Economic and Community Development - Working for CT Businesses
December 10, 2019 09:00 - 52 minutes - 98.8 MBDavid Lehman, Commissioner of the DECD, is a dedicated public official working to create the best potential business atmosphere in CT. He not only understands the challenges, but believes in the possibilities! Commissioner Lehman shared with Ari his background in the private sector and discussed why that enables him to lead the DECD with a clear understanding of business needs. He also talked about the importance of the main pillars for growth: Transportation, Workforce/Education, Fiscal S...
Live from the ACM Aerospace Alley Tradeshow - part 2
December 03, 2019 09:00 - 1 hour - 118 MBSpecial guests: Michael Polo, President, ACMT, 00:30 Albert Pucino, Director of Incumbent Training, Goodwin College 12:09 Brian Montanari, President and CEO, HABCO Industries, 18:11 Jacqueline Gallo, General Manager, Whitcraft Group, 25:43 Sal Menzo, Superintendent, Wallingford Schools, 40:30 This is our second of three episodes created from live recordings at the ACM Aerospace Alley Tradeshow. This episode has a fascinating mix of manufacturers sharing their stories and educators who focu...
Live at the ACM Aerospace Alley Tradeshow - part 1
November 26, 2019 09:00 - 47 minutes - 88.6 MBSpecial guests: Pedro Soto, President of both Hygrade Precision Technologies and the Aerospace Component Manufacturers (ACM) 0:30-13:36 Michael Forrest, VP, Forrest Machine 13:37-22:14 Jeff Whittaker, President, American Cladding Technologies 22:15-27:57 Colin Cooper, Chief Manufacturing Officer, CT DECD 27:58-47:13 Recorded live from the ACM Aerospace Alley Tradeshow, the fantastic guests on this episodes talk about the state of manufacturing in CT today, including the true benefit...
Connecticut Center for Advanced Technology (CCAT) - Leading the way with technology
November 19, 2019 09:00 - 1 hour - 116 MBRon Angelo, President and CEO of Connecticut Center for Advanced Technology has an incredible vision for the future of both CCAT and manufacturing in our region. His pride in Connecticut's manufacturing outlook is clear and contagious. Listen to this fast-paced, super-insightful podcast episode to find out what CCAT is up to in the areas of technology, workforce development, incumbent worker training, bringing CT manufacturing together for a brighter future and so much more. Find out ...
MW Industries/Economy Spring - When Passion Meets Private Equity
November 12, 2019 09:00 - 1 hour - 128 MBMost of our guests to-date have been from small to mid-sized manufacturing companies that are family or local owned. But, what happens to a family business when it can no longer stay "in the family". David Philbrick from MW Industries/Economy Spring discovered first-hand and tells the tale! This is a great success story about family, culture, growth, and investments. It's a different story than most, but then again, so is Dave's story! Dave Philbrick started in Manufacturing completely by ...
Jonal Laboratories: The Value of Ignoring ROI and Focusing on the Customer
November 05, 2019 09:00 - 1 hour - 130 MBWhat's a "Marc-ism"? On this episode of the Made in America podcast, Ari talks to Marc Nemeth, President of Jonal Laboratories and we get a glimpse into his list of "Marc-isms" - fantastic sayings and euphemisms that he uses regularly to guide his business! With years of manufacturing experience in his 2nd generation family business, Marc has an incredible depth of knowledge in working with OEMS, adopting his customers problems, making big decisions, and staying in front of the wave. But t...
Workforce Alliance - Solving the workforce development dilemma
October 29, 2019 08:00 - 56 minutes - 106 MBThis episode focuses on one of CT's greatest manufacturing dilemmas, workforce development, with a member of the community who is working to help find solutions, Bill Villano, President of Workforce Alliance. Workforce Alliance's "Skill Up for Manufacturing" program is a 5-week solution designed to quickly channel people into entry-level manufacturing jobs by providing the fundamentals that employers need. Ari and Bill discuss all about workforce development in CT: where we've been, whe...
Westminster Tool: We grow people! (And by the way, we make stuff too)
October 22, 2019 08:00 - 1 hour - 82.5 MBThis is why we started the Made in America podcast…episodes like this that provide incredible value to anyone who listens! Westminster Tool has quickly become known throughout CT for their incredibly forward thinking solution to workforce development and business in general: focus on growing your people and the rest will take care of itself! Ray Coombs, President of Westminster Tool, describes how this change started, what they've done, the investments they've made, and how it has made a...
Air Handling Systems/NHMA - Learning from each other is the key to growth
October 15, 2019 08:00 - 1 hour - 126 MBThere is not much we don't cover in this interview with Jamison Scott, VP of Air Handling Systems and Executive Director of the New Haven Manufacturer's Association. Jamie talks about Air Handling Systems as a family business - where they came from and where they're going. He talks about some of the great things they've done with their technology and marketing, the importance they place on customer service, and how they retain a younger workforce. Jamie has so much respect and belief in ...
Phoenix Manufacturing - The importance of working together as a company and a community
October 08, 2019 08:00 - 1 hour - 140 MBThis incredible interview covers so much manufacturing ground! Glenn Ford, President of Phoenix Manufacturing has an incredible background in and knowledge of the aerospace industry. Ari and Glenn talk about the history of precision machining, the capabilities of CT's aerospace valley, and the importance of globalization to small aerospace. Then they move on to ways to improve your company, from uncovering your core values, to developing company culture, to recruiting and training talent. ...
Willington Nameplate - Reframe your External Branding/Redefine Your Internal Mindset
October 01, 2019 08:00 - 1 hour - 118 MBWillington Nameplate has done incredible work changing with the times to keep their business in the forefront of manufacturing. In this episode, Brett Greene, President of Willington Nameplate, talks to Ari about their successful efforts to rebrand the company and modernize its marketing. They also discuss the company's search for continuous growth in areas like recruitment, employee growth, and communication. Brett discusses his own unique career development and how he began to focus ...
OPM Biomedical - Scratching the Surface on Innovative Manufacturing Technologies
September 24, 2019 08:00 - 1 hour - 128 MBSeverine Zygmont, President of OPM Biomedical, has the passion, curiosity and patience required to be a great leader. In today's episode of Made in America with Ari Santiago, Severine dives into her own background, the history of Oxford Performance Materials (OPM), and the innovations that have brought OPM to the forefront of medical manufacturing technology. On top of that, Severine shares her clear excitement and passion for the technology and manufacturing communities in CT. She talks t...
Har-Conn - Handling the ups and downs of the aerospace industry and staying strong
September 17, 2019 08:00 - 56 minutes - 106 MBHar-Conn is in the enviable position of being at the top of their game in the aerospace industry in CT! But it hasn't always been that way. Tim Backus, President/CEO of Har-Conn, talks about how they have developed, changed, and continued to not only rise, but thrive, over the years. Har-Conn has seen tremendous growth in workload that also necessitates tremendous growth in workforce. Tim talks about hiring and retention strategies; leadership development programs; the open book policy tha...
Lynn Welding - How to Create an Employee-Centric Company
September 10, 2019 08:00 - 1 hour - 120 MBDarius Kania, VP of Lynn Welding, has amazing clarity of purpose in everything he does. This episode is chock full of great ideas that he has successfully implemented in his own company. From Marketing to Sales to employee growth and development, Darius talks about so many lessons he's learned and improvements he's made. Learn about the risks his family has taken and the rewards they have achieved. As an immigrant, Darius still truly believes we live in the land of opportunity. His focus...
Stanley Black and Decker - Building an Advanced Manufacturing Epicenter in Hartford
September 03, 2019 08:00 - 1 hour - 126 MBThis is an inspiring podcast episode that you don't want to miss! On this episode of the Made in America podcast, we've got Marty Guay, Vice President of Business Development at Stanley Black & Decker. Marty talks about Stanley's vision of Hartford as a world epicenter of advanced manufacturing. Stanley's Manufactory 4.0 recently opened in Hartford is meant to be a hub of manufacturing technology innovation - Industry 4.0 - as well as the location of their Techstars startup accelera...
Atlas Stamping and Manufacturing - How passion, learning and improving can drive business success
August 27, 2019 08:00 - 48 minutes - 89.5 MBLynda Prigodich, CEO of Atlas Stamping and Manufacturing Co, loves her work and her industry and it shows in everything she does. In this interview, Lynda shares some of the lessons she has learned while discovering how to lead her company through the ups and downs of the aerospace industry. Lynda and Ari discuss a wide range of topics from women in manufacturing to robots to recruitment and retention. Discover the programs that helped guide her, the decisions that helped shape Atlas and t...
Collins and Jewell Company - How to Continue Growth in a 3rd Gen Business
August 20, 2019 08:00 - 58 minutes - 109 MBAccording to the Harvard Business Review, only about 10% of all family businesses survive to the 3rd generation. So how did Chris Jewell, CFO and Principal of Collins and Jewell beat the statistic to not only survive but thrive? Listen to Chris's story of the growth and development of Collins and Jewell from a small boiler company in 1946 to today's 35,000 sq. ft facility for custom steel fabricating and industrial installations providing services for the likes of Electric Boat. Chris ta...
Okay Industries - It's All About the Customer Relationship
August 13, 2019 08:00 - 1 hour - 84.2 MBYou're going to learn a lot from this incredible interview! This episode's guest, Jason Howey, CEO of Okay Industries, explains how everything they do is really focused on the relationship with their customers. He describes the "Okay Way", a set of pillars that help define the values, behavior, mission and vision of Okay industries. This approach to workplace culture, as well as building a "blameless culture" permeates every action and decision. In addition, Jason and Ari discuss research...
Carey Manufacturing: How Reshoring Provides Tremendous Value to your Customers
August 06, 2019 11:48 - 1 hour - 57.4 MBOn this podcast, Ari's guest is Paul Lavoie from Carey Manufacturing. Ari and Paul talk about so many topics including: Paul's incredible journey to manufacturing Reshoring from China Manufacturer's recruitment secrets Growth in the "Amazon era" And so much more! You can watch this podcast on YouTube: https://www.youtube.com/user/itdirect151/ Follow the podcast on Facebook at: https://www.facebook.com/MadeinAmericaPodcast/ Carey Manufacturing: LinkedIn: https://www....
American Cladding Technologies: How to Build a Manufacturing Business by Solving Problems
July 30, 2019 12:00 - 40 minutes - 37 MBOn the first episode of Made in America, Ari welcomes manufacturing leader, Jeff Whittaker, President of American Cladding Technologies (ACT) in East Granby, CT. Jeff talks to Ari about his leadership journey, his love of solving problems and how ACT has worked past its initial growing pains to develop and grow after spinning off from their parent company. You can watch this podcast on YouTube: https://www.youtube.com/user/itdirect151/ Follow the podcast on Facebook at: https://www.facebo...
Welcome to the Made in America Podcast
July 24, 2019 20:20 - 43 seconds - 669 KBWe are so excited to introduce the Made in America podcast - the only podcast for manufacturers in Connecticut and Western Massachusetts Join Ari Santiago every week as he speaks to manufacturing leaders that are thriving in their industry. Learn the secrets of their success in video or audio format! You can also watch this podcast on YouTube: https://www.youtube.com/user/itdirect151/ Ari Santiago is the President/CEO of IT Direct - www.gettingyouconnected.com Podcast produced by Mi...