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Loss Prevention Magazine Podcast

141 episodes - English - Latest episode: 20 days ago - ★★★★ - 9 ratings

The LP Magazine podcast keeps loss prevention professionals, security staff, and retail management up-to-date on important information and best practices for your business and career. Each episode features insights from retail loss protection, asset protection, law enforcement and more.

Management Business News Business News loss prevention store management theft prevention law enforcement risk management organized crime
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Episodes

The Importance of Company Culture and Continuing Education with Big Lots’ Rob LaCommare | Ep. 60

November 17, 2021 14:00 - 23 minutes - 16.3 MB

In this episode of LPM’s 2Cents on 2Things podcast series, Kevin McMenimen sits down with Rob LaCommare, vice president of asset protection and safety at Big Lots. LaCommare discusses Big Lots’ culture of putting family first, and how the company also prioritizes its employees’ personal needs, both in and out of the workplace. He also emphasizes the importance of continuing education, as well as appreciating where your team is at in the present.  For the charity portion of the podcast, LaCo...

What’s Cooking at CLEAR and the National Response to ORC | Ep. 59

November 03, 2021 16:00 - 12 minutes - 8.63 MB

In this episode of LPM’s What’s Cooking podcast series, LPM’s Kevin McMenimen and Jacque Brittain discuss organized retail crime (ORC) with Ben Dugan, president of the Coalition of Law Enforcement and Retail (CLEAR). Dugan talks about how ORC has risen to the number one priority for most retailers, generating a national conversation between retail, law enforcement, and state and federal legislatures on how to coordinate a unified response to combating organized crime. Dugan also discusses C...

Work-Life Balance and Building Integrity with ThinkLP's Rhett Asher | Ep. 58

October 12, 2021 21:00 - 32 minutes - 22.7 MB

In another episode of our 2Cents on 2Things series, Kevin McMenimen sits down with Rhett Asher, vice president of strategy for ThinkLP and president of the International Supply Chain Protection Organization (ISCPO). Asher discusses how he was able to remain constantly involved with his children and family despite his professional career and how that translated into mentoring those who work around him to ensure they maintain and promote their own work-life balance. His second topic focused on...

Bridging the Gap between Brick-and-Mortar and e-Commerce | Ep. 57

September 22, 2021 20:00 - 24 minutes - 16.6 MB

In this first edition of LPM's What's Cooking podcast series, we hear from Nathan Smith, senior vice president of product strategy for Appriss Retail, about how they are using data mining and artificial intelligence to help retailers cope with the significant increase in omni-channel business due to the pandemic to minimize the increasing costs of online fulfillment as well as fraud, while improving the customer experience.  This podcast is sponsored by Appriss Retail.

Solving Today's LP Challenges and Understanding Tomorrow's Shopper | Ep. 56

July 06, 2021 20:00 - 1 hour - 44.2 MB

In the video management software world, companies face problems like tech debt and staying up to date with the latest technology for their systems. Tech debt reflects the implied cost of additional rework caused by choosing a limited solution now instead of using an approach that may provide a better runway for growth and adoption. Concurrently, many retailers live in a world where they continually replace DVR technology with DVR technology because it is the path of least resistance with IT,...

Retailer-Solution Provider Collaboration to Move the Industry Forward | Ep. 55

June 30, 2021 14:00 - 1 hour - 45.9 MB

In this podcast, a panel of loss prevention professionals share the importance of understanding each other’s business, sharing problems, and providing solutions. The loss prevention industry is built on trust and integrity, which is why it’s so important everyone collaborates in the game to win. Here are some of the topics discussed: What’s the difference between a vendor and a solution provider? How can you build your personal and professional network? Can you turn a “blame culture” in y...

Never Board Up Again with Innovative Glass Hardening Solutions | Ep. 54

June 16, 2021 13:00 - 59 minutes - 40.7 MB

Contending with an increase in rioting, smash-and-grab theft, and natural disasters, retailers have been forced to employ a strategy of board up, pull down, repeat. And the catastrophic costs from damages and downtime are detrimental. It’s time to break the costly cycle. One solution is to never board up again with cutting-edge solutions that harden your glass doors and windows without changing the aesthetic or visibility of your glass storefronts. In this webinar podcast, you will hear Jam...

Pressured to “Do More with Less?" Add Prescriptive Analytics | Ep. 53

June 02, 2021 17:00 - 59 minutes - 41.1 MB

Countless loss prevention teams are feeling the pinch of “do more with less” initiatives from corporate. The one-two punch of increasing expectations despite budget cuts presents a monumental challenge. Worse, report-based analytics solutions, while billed as improving productivity, only tie up precious resources as investigators sift through page after page of raw data, trying to find new cases. LP veteran, Scott Pethuyne, LPC, of Zebra Technologies has seen his fair share of “do more with...

The Team at LifeRaft Answers the Question: So What Do You Do? | Ep. 52

May 03, 2021 18:00 - 25 minutes - 17.3 MB

“So What Do You Do?” is a special series from LPM Podcasts that is essentially like a virtual version of the conversation one would have at a trade show when they walk up to a new vendor and ask them to explain what they do. In this first edition, join LPM’s Kevin McMenimen and special co-host Rhett Asher, president of the International Supply Chain Protection Organization (ISCPO), as they learn about LifeRaft and how the company provides actionable intelligence to protect people and assets....

Answers from the Experts on the COVID-19 Vaccines | Ep. 51

April 13, 2021 13:00 - 31 minutes - 21.4 MB

COVID-19 has had a dramatic impact on our personal and work lives over the past year. Now that there are vaccines available, there are many questions and concerns that we are all faced with. In this presentation from the LPM Spring Fling virtual event in March, 2021, experts with the National Institute of Occupational Safety and Health (NIOSH) provided the most current vaccine information available as well as addressed some of the more common questions and concerns regarding the pandemic res...

Organized Retail Crime and Human Trafficking | Ep. 50

April 08, 2021 15:00 - 28 minutes - 19.8 MB

Kevin Metcalf, founder of the National Child Protection Task Force, discusses the relationship between human trafficking, child exploitation, and organized retail crime at the LPM Spring Fling virtual event on March 23, 2021. The task force was founded to provide detectives, analysts, and officers access to investigative expertise and resources that are unavailable or under-funded in most law enforcement organizations. The members of the task force volunteer their time to any agency—small or...

And This Is Why Jackie Cato Chose Northern Michigan's Online LP Degree Program | Ep. 49

April 05, 2021 12:00 - 20 minutes - 14.1 MB

In this episode of And This Is Why podcast series, Senior Manager of Loss Prevention Jackie Cato with Cracker Barrel explains why she decided to enroll in North Michigan University's (NMU) online loss prevention management degree program. Dan Freeborn, assistant director for marketing and enrollment with NMU, joins the conversation to describe the program and provide information for interested LP professionals on how to apply and enroll in the program. This podcast is sponsored by Northern M...

Tracy Walder - The Unexpected Spy | Ep. 48

March 30, 2021 20:00 - 48 minutes - 33.6 MB

A former Staff Operations Officer at the CIA’s Counterterrorism Center and a Special Agent at the FBI’s Los Angeles Field Office specializing in Chinese counterintelligence operations, Tracy Walder’s story is both fascinating and eye-opening. In this podcast, she will share details of her experience from the attacks of September 11th working in the CIA Vault through the invasion of Iraq, while also illuminating her experiences as a woman in a male-dominated field both abroad and at home. For...

New Ways to Manage Supply Chain in Today's COVID Environment I Ep. 47

March 26, 2021 16:00 - 1 hour - 44.4 MB

In the LPM podcast, Maurizio Scrofani, director of global supply chain asset protection safety for The Home Depot,  discusses how his company adapted new ways to receive and process freight while keeping everyone safe in this new Covid-19 environment. Supply chain expert Chuck Forsaith describes changes transportation companies have made to ensure timely movement of goods from ports to DCs to stores during the pandemic. And, Rhett Asher, president of the International Supply Chain Protection...

Developing a Total Retail Loss Approach I Ep. 46

March 18, 2021 20:00 - 1 hour - 41.3 MB

Traditional approaches to managing retail loss have largely focused upon dealing with the issue of shrinkage, a periodic measure dating back over 140 years, that typically captures the difference between expected and actual stock values. Shrinkage calculations offer little, if any, insights into the root causes of loss. As the complexity of retailing continues to accelerate, the capacity to assimilate data and the range of risks retail now faces have increased considerably. Relying upon this...

Vendor Relations and Life Lessons with Kroger’s Tom Arigi | Ep. 45

March 02, 2021 21:00 - 27 minutes - 19 MB

Join LPM’s Kevin McMenimen as he chats with Tom Arigi, director of asset protection for Kroger. In this episode, Arigi gives his 2Cents on 2Things starting with what are some of the characteristics of a true vendor partner and how strong listening skills and trust are at the center of great retailer-vendor relations. For his second topic, Arigi gets personal as he shares his favorite hobby and some of the life lessons learned from his parents.  As with all our 2Cents on 2Things podcasts, ou...

And This Is Why Ulta Beauty Partnered with Detective Analytics to Fight ORC | Ep. 44

February 26, 2021 16:00 - 16 minutes - 11.7 MB

In this episode of And This Is Why podcast series, Lead ORC Manager Alaina Kring with Ulta Beauty explains why they chose Detective Analytics' deep-learning loss prevention platform to use as a tool across their enterprise to support their investigations and training in the fight against organized retail crime in their stores.

This Is Why Walgreens Partnered with ALTO to Address Shoplifting | Ep. 43

February 14, 2021 19:00 - 19 minutes - 13.3 MB

In this episode of And This Is Why podcast series, Bill Inzeo, the senior director of strategic analytics systems and support for Walgreens, explains why Walgreens partnered with ALTO Alliance to implement a comprehensive solution that helped the company address shoplifting and organized retail crime in their stores. Join LPM’s Kevin McMenimen and Inzeo as they go through the process of identifying a solution partner, testing the solution, determining results, and rolling out the solution to...

And This Is Why Walgreens Partnered with ALTO to Address Shoplifting | Ep. 43

February 14, 2021 19:00 - 19 minutes - 13.3 MB

In this episode of And This Is Why podcast series, Bill Inzeo, the senior director of strategic analytics systems and support for Walgreens, explains why Walgreens partnered with ALTO Alliance to implement a comprehensive solution that helped the company address shoplifting and organized retail crime in their stores. Join LPM’s Kevin McMenimen and Inzeo as they go through the process of identifying a solution partner, testing the solution, determining results, and rolling out the solution to...

Work-Life Balance Plus Diversity & Inclusion with David Lund | Ep. 42

January 18, 2021 16:00 - 35 minutes - 24.1 MB

Join LPM’s Kevin McMenimen as we get David Lund’s 2Cents on 2Things. We all tend to work crazy schedules and now more than ever, it is important to make sure you make the time for balance in your life. Work to live, don’t live to work. Hear how Lund promotes this balance and how his company DICK’S Sporting Goods supports this effort to help promote a positive working environment and impact positive mental health.    For his second topic, hear Lund’s journey as he purposely tries to make an ...

Forgiveness and Remote Working with Lisa LaBruno | Ep. 41

January 03, 2021 17:00 - 41 minutes - 28.7 MB

Join LPM’s Kevin McMenimen as we get Lisa LaBruno’s 2 Cents on 2 Things. Hear about her journey to find forgiveness for someone who brought years of pain to her and her family, leaving not only emotional but physical scars. She has found forgiveness not only her greatest accomplishment, but the best gift ever for her family.  For her second topic, LaBruno takes on remote working. Once the exception and now more the rule, Lisa puts forward the challenge against those who feel that this proce...

Mask Wearing in Retail and Riot vs. Rebellion | Ep. 40

December 09, 2020 14:00 - 38 minutes - 26.6 MB

Join LPM’s Kevin McMenimen as we get Paul Jaeckle’s 2 Cents on 2 Things starting with a discussion on the controversial issue of mask wearing in retail. He shares some of the challenges that his team have faced at Meijer encouraging and enforcing retail’s new normal. Jaeckle then weighs in on the topic of Riot versus Rebellion, discussing the importance of how the language we use internally as well as the outreach we make to the communities play critical roles in both supporting public demon...

Are ORCAs Enough to Fight Organized Retail Crime? | Ep. 39

October 12, 2020 13:00 - 48 minutes - 33.3 MB

As Organized Retail Crime Associations (ORCAs) continue to grow across the country, communication between retailers and law enforcement continues to improve. But, are retail teams fully leveraging these regional resources to their full potential to fight crime and anti-social behavior? Are these ORCAs enough to bridge the gap? This podcast will discuss effective strategies for enhancing partnerships with local, state and federal law enforcement and the positive impact they are having on over...

Legal Liability for Acts of Violence in Retail | Ep. 38

September 28, 2020 13:00 - 58 minutes - 40.3 MB

This podcast reviews several high-profile lawsuits that illustrate the various liability risks and lawsuits that can arise from different types of violence in the workplace–from active shooter to parking lot crime to shoplifting apprehensions and beyond. These cases will also educate listeners on the legal elements necessary to prove liability such as “duty,” “foreseeable,” and “breach.” Walter Palmer, executive vice president of CAP Index, moderates this discussion with Nathan Brown, corpor...

The Prisons are Full and Why That Impacts Retail Crime | Ep. 37

September 22, 2020 14:00 - 15 minutes - 10.9 MB

Retail losses due to external theft continue to rise, and a major reason is that those people involved in retail crime can continue with little fear of significant punishment. If the crimes they are committing are not listed in the “violent offense” category, few will ever see the inside of a prison due to prison overcrowding. The end result is retail loss prevention organizations continue to deal with the same people over and over again. In this podcast, former law enforcement and loss prev...

You Can Steal It, But You Can't Use It | Ep. 36

September 15, 2020 14:00 - 18 minutes - 12.6 MB

Theft prevention can take many forms. Putting high-value products behind locked cabinets. Attaching sophisticated alarms. Moving merchandise behind the checkout. In recent years, the Loss Prevention Research Council at the University of Florida have been looking at benefit denial techniques that prevents a product, for example a laptop or smartphone, from working if it is stolen. In this podcast, Dr. Read Hayes of the LPRC discusses the history of benefit denial and where such technologies a...

You Can Steal It, But You Can't Use It | Ep. 26

September 15, 2020 14:00 - 18 minutes - 12.6 MB

Theft prevention can take many forms. Putting high-value products behind locked cabinets. Attaching sophisticated alarms. Moving merchandise behind the checkout. In recent years, the Loss Prevention Research Council at the University of Florida have been looking at benefit denial techniques that prevents a product, for example a laptop or smartphone, from working if it is stolen. In this podcast, Dr. Read Hayes of the LPRC discusses the current state of benefit denial and where such technolo...

1on1 with Read Hayes of the Loss Prevention Research Council | Ep. 35

August 28, 2020 14:00 - 34 minutes - 24.1 MB

The Loss Prevention Research Council (LPRC) at the University of Florida plays an important role in the retail loss prevention industry, providing evidence-based research that is used by retail executives to help them choose technology and strategies to reduce loss and increase retail sales. Listeners will learn how the LPRC came into being and how it has evolved over the past two decades. 

Are Retailers to Blame for Organized Retail Crime? | Ep. 34

August 24, 2020 18:00 - 22 minutes - 15.5 MB

Defining the financial impact of organized retail crime on the retail industry has always been difficult, if not impossible. Figures in the billions have been thrown around for the past two decades. Regardless of the dollars, no one argues that ORC is not a major concern to retailers. The podcast looks at the question of what role, if any, do retailers play in creating demand for stolen products and what can loss prevention professionals do to ensure their supply chain is legitimate and main...

Are Retailers to Blame for Organized Retail Crime? | Ep. 22

August 24, 2020 18:00 - 22 minutes - 15.5 MB

Defining the financial impact of organized retail crime on the retail industry has always been difficult, if not impossible. Figures in the billions have been thrown around for the past two decades. Regardless of the dollars, no one argues that ORC is not a major concern to retailers. The podcast looks at the question of what role, if any, do retailers play in creating demand for stolen products and what can loss prevention professionals do to ensure their supply chain is legitimate and main...

Power and Control in Interviewing | Ep. 33

August 13, 2020 18:00 - 11 minutes - 7.68 MB

Interviewing revolves around the concepts of power and control. All the parties involved in the interview have some degree of power and control, which they may use at their discretion during the encounter. In this podcast, Wicklander-Zulawski & Associates executive David Zulawski discusses how to balance the power and control aspects of an interview in order to get the necessary results needed to gather the facts of the case.

Power and Control in Interviewing | Ep. 25

August 13, 2020 18:00 - 11 minutes - 7.68 MB

Interviewing revolves around the concepts of power and control. All the parties involved in the interview have some degree of power and control, which they may use at their discretion during the encounter. In this podcast, Wicklander-Zulawski & Associates executive David Zulawski discusses how to balance the power and control aspects of an interview in order to get the necessary results needed to gather the facts of the case.

The Nine Practices of the Successful Security Leader | Ep. 28

August 10, 2020 15:00 - 20 minutes - 14.2 MB

Across most professions, such as legal, technology, and finance, one can expect to find certain commonalities among practitioners. The same is true for security professionals. In this podcast, Kathleen Kotwica, PhD with the Security Executive Council shares the research conducted with corporate security executives that found the nine best practices that successful security leaders exhibit.

The Nine Practices of the Successful Security Leader | Ep. 32

August 10, 2020 15:00 - 20 minutes - 14.2 MB

Across most professions, such as legal, technology, and finance, one can expect to find certain commonalities among practitioners. The same is true for security professionals. In this podcast, Kathleen Kotwica, PhD with the Security Executive Council shares the research conducted with corporate security executives that found the nine best practices that successful security leaders exhibit.

Are Retail Investigations Taking Up Your Time? Transform the Way You Manage Video Requests | Ep. 27

August 03, 2020 14:00 - 50 minutes - 34.7 MB

Do you share information with law enforcement to improve safety in your community? Video is a valuable tool to help investigators review events and solve crimes, except these requests can be time-consuming and put a strain on your loss prevention and physical security resources. In the podcast, Genetec product manager Erick Ceresato talks about the latest technology solution to reduce time and costs for sharing evidence with investigators and attorneys.

Transform the Way You Manage Video Requests for Investigations | Ep. 31

August 03, 2020 14:00 - 50 minutes - 34.7 MB

Do you share information with law enforcement to improve safety in your community? Video is a valuable tool to help investigators review events and solve crimes, except these requests can be time-consuming and put a strain on your loss prevention and physical security resources. In the podcast, Genetec product manager Erick Ceresato talks about the latest technology solution to reduce time and costs for sharing evidence with investigators and attorneys.

Advance Auto Parts on Retooling During a Pandemic | Ep. 30

July 21, 2020 16:00 - 45 minutes - 31.5 MB

Advance Auto Parts asset protection team selected a new exception reporting solution in early 2020. They were preparing to implement the technology when COVID-19 hit and changed the retail landscape. As an essential retailer, the company stayed open during the crisis and worked to deploy this new solution at the same time. In this podcast, hear Marc Patrouch, Dale Foster, and Matt Irwin of the Advance Auto asset protection team describe how they implemented the new exception reporting soluti...

New Normal, New Tools–How to Combat Loss with Prescriptive Analytics | Ep. 29

July 13, 2020 16:00 - 48 minutes - 33.5 MB

Consumer behavior is changing, and retailers need to be sure they have a clear line of sight into how those changes are impacting their business. As they reopen, challenges around satisfying demand, optimizing store operations, and protecting profits are intensified by the lack of a timely and accurate understanding of data behaviors. To appeal to customers in this “new normal,” retailers need a prescriptive approach to data analysis that can provide them with insights that help them adapt t...

Leadership Steps to Returning to Retail's New Normal | Ep. 28

July 08, 2020 16:00 - 1 hour - 43.3 MB

As the retail world learns to adjust to the new normal amid the Covid-19 crisis, this podcast takes a look at three perspectives on what steps and ideas can be used for loss prevention and asset protection leadership to be successful. Listen to the discussion with Jason Jackson from Bass Pro Group, Keith Aubele of Nav1gate Group, and Grant Cowan with Salient Systems.

Building Public-Private Partnerships to Defeat ORC in Post-COVID Retail | Ep.27

June 26, 2020 10:00 - 59 minutes - 40.7 MB

Retailers are facing a new wave of challenges as many return to business following the unprecedented COVID-19 crisis. One is an expected surge of organized retail crime (ORC) activity as retailers open their doors and return to business. Law enforcement agencies are facing their own quandaries as they forage through a sea of criminal activity while balancing order, protection, and safety. The courts and criminal justice system are immersed in a backlog of cases, further complicating current ...

RILA RTech Startup Innovation Award 2020 | Ep. 26

June 15, 2020 14:00 - 42 minutes - 29.4 MB

The Retail Industry Leaders Association (RILA) annually recognizes technology innovation that supports the asset protection industry. Because their 2020 AP conference was cancelled due to the COVID-19 pandemic, they held a virtual competition for four startup companies innovating in the areas addressed in RILA's Total Retail Loss report. On this podcast, the four cutting-edge technology finalists present their solutions and one is voted the award-winning solution.

How Not to Investigate Organized Retail Crime | Ep. 25

June 08, 2020 18:00 - 32 minutes - 22.4 MB

According to the National Retail Federation’s 2017 Organized Retail Crime Survey, over nine in 10 responding retailers said that they believe their companies have been the victim of ORC activity in the past year. More than 25 percent of respondents believe that ORC gangs are exhibiting much more aggression as well. Major stakeholders in the fight against organized retail crime agree that it’s a major problem that needs addressing. The podcast explores both the right and the wrong ways to res...

The History and Evolution of Loss Prevention Magazine | Ep. 24

June 01, 2020 17:00 - 38 minutes - 26.4 MB

In this episode, Jack Trlica, cofounder and managing editor of Loss Prevention Magazine, joins Dr. Read Hayes, director of the Loss Prevention Research Council (LPRC), to discuss the evolution of the LP industry over the past two decades, the launch of the the magazine in 2001, how the publication evolved from print to digital, and the response to the COVID-19 pandemic. This podcast was orginally produced by the LPRC for their CrimeScience podcast series.

Lessons Learned from Retail's Front Lines | Ep. 23

May 27, 2020 12:00 - 57 minutes - 39.4 MB

Big Lots is one of the few retailers who has remained open during the COVID-19 crisis. In this podcast, Rob LaCommare, Big Lots’ vice president of asset protection and safety, discusses the lessons learned in the last few months as the retailer has seen more shoppers and sales, but also more areas of risk. LaCommare outlines how the company is leveraging technology to make faster and smarter decision making while ensuring compliance for both its employees and its customers.

5 Key Tasks for Reopening Safely and Managing Risk | Ep. 22

May 18, 2020 16:00 - 45 minutes - 31.3 MB

Reopening our economy safely after COVID-19 is a global challenge. In this podcast, Greg Mummah, director of the Everbridge Center of Excellence, addresses some of the issues around reopening locations and engaging with fellow employees and customers, specificially related to communications and managing risk.

Preparing for an ORC Epidemic Post COVID-19 | Ep. 21

May 11, 2020 15:00 - 1 hour - 41.3 MB

As retailers prepare stores for renewed foot traffic in the return to business on the heels of the COVID-19 pandemic, we need to consider that an increase in organized retail crime activity may result in an epidemic of retail crime as well. According to National Association for Shoplifting Prevention data, there was a significant increase in theft and ORC activity in the aftermath of September 11th and the economic crash of 2008. With much of the product pipeline cut off to many ORC operator...

Supply Chain Challenges and Solutions in the COVID-19 Pandemic | Ep. 20

May 04, 2020 14:00 - 54 minutes - 37.2 MB

COVID-19 has forced businesses around the world to adapt and in many cases to transform from their typical business model to now relying heavily on a variety of delivery models to attract and retain stay-at-home customers. While retailers are trying to adapt to the new normal of limiting the number of customers, enforcing social distancing, curbside pick-up, and other new measures, the challenge of supplying these stores and gearing up for the country’s phased reopening has brought an entire...

How to Prep Your Business to Recover from COVID-19 | Ep. 19

April 27, 2020 14:00 - 1 hour - 43.9 MB

Most retailers are used to short-term store closures for a holiday and even in a disaster like a hurricane, when we might be closed for a few days or a week. But rarely, if ever, have we all had to close for multiple weeks at time. During this unprecedented pandemic, there are many precautions you may not have considered as you plan your reentry strategy and begin to get back to business. What condition was the store in when you locked the door and what will it be like when you go back in? F...

How to Handle Layoffs and Furloughs Due to COVID-19 | Ep. 18

April 20, 2020 15:00 - 51 minutes - 35.7 MB

So, you’ve been furloughed or displaced—now what? First of all, don’t panic. There are many across the country and across the world that are facing similar questions. Don’t wait. Find the resources available to you and get to it. This podcast features recommendations from three loss prevention recruiting and counseling executives who have a combined 75 years of experience to help you navigate the current personal and professional crisis.

10 Steps to Training Employees to Write Good Reports | Ep. 17

April 13, 2020 18:00 - 16 minutes - 11.2 MB

Report writing is a critical part of any loss prevention professional's job. When an incident occurs, whether it is a theft issue or an employee or customer injury, the details must be captured on paper. But not everyone knows how to write good reports. In this podcast, retail security analyst, former New York State investigator, and criminal justice instructor Liz Martinez provides an overview of best practices for writing a comprehensive report.