Loss Prevention Magazine Podcast
136 episodes - English - Latest episode: about 1 month ago - ★★★★ - 9 ratingsThe LP Magazine podcast keeps loss prevention professionals, security staff, and retail management up-to-date on important information and best practices for your business and career. Each episode features insights from retail loss protection, asset protection, law enforcement and more.
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Episodes
LP Insights Podcast Ep. 1: The Evolution of Loss Prevention
March 21, 2024 14:00 - 25 minutes - 17.3 MBIn episode one of this new recurring podcast, listen in as LP Magazine's Allie Falk and Jac Brittain chat about about some ways the LP Industry has evolved over the years, frustrations, excitements, general questions, and expectations on what's to come in 2024.
Inside Scoop with RILA | Ep. 82
March 07, 2024 15:00 - 28 minutes - 19.8 MBListen in as LPM's Stefanie Hoover talks with RILA's Lisa LaBruno and Khris Hamlin about the upcoming AP Conference in Dallas, Texas April 14-17. Appropriately themed "Unite," Lisa and Khris tell us all about the what's new at this year's conference (spoiler alert!) where RILA's team will continue to shake up the status quo. RILA, joining forces with CLEAR for the first time, is bringing district attorneys, law enforcement, and retailers together under one roof in the Vibrant Communities Pav...
Inside Scoop with Tom Meehan | Ep. 81
February 28, 2024 15:00 - 30 minutes - 20.8 MBIn this episode of LPM's Inside Scoop Podcast, Stefanie Hoover and Tom Meehan discuss a wide range of topics including what's new in the industry and the latest buzz around AI. Tom reveals what it's like to write for LP Magazine, tips for podcast newbies, international travel, and what's new at CONTROLTEK. You won't want to miss it!
Inside Scoop on License Plate Recognition with Flock Safety | Ep. 80
February 14, 2024 16:00 - 25 minutes - 17.6 MBIn this episode of LPM's Inside Scoop Podcast, Stefanie Hoover chats with Mike Combs and Rich McElwain from Flock Safety, two former loss prevention and law enforcement professionals. They discuss how to partner with law enforcement, as Rich and Mike share some examples of recent case closures. If you're curious about closing cases faster with less leg work, and how to leverage Flock Safety's license plate recognition technology, this is a can't-miss!
Inside Scoop with an Entrepreneur Part 2 | Ep. 79
February 05, 2024 18:00 - 26 minutes - 18.4 MBIn Part 2 of Inside Scoop With an Entrepreneur, Stefanie Hoover and Steven May chat about what he's learned lately and what advice he has for aspiring entrepreneurs. It's not easy! But, nothing worthwhile ever is.
Inside Scoop with an Entrepreneur Part 1 | Ep. 78
January 24, 2024 17:00 - 31 minutes - 22 MBIn Part 1 of Inside Scoop with an Entrepreneur, Steven May and Stefanie Hoover chat about taking an idea from inception to success. Steven gets real about learning from mistakes and not surrounding yourself with "yes" people. Steven May founded LPI, an entirely new and then successful loss prevention concept, in the late nineties, and continues to innovate as a board member for the Integritus Group. Listen as Steven describes what keeps him coming back to solve solutions in retail.
The Inside Scoop with Sensormatic | Ep. 77
December 21, 2023 16:00 - 37 minutes - 25.6 MBIn this episode of LPM’s Inside Scoop Podcast, Stefanie Hoover speaks with Sensormatic Solutions North America Sales Leader Jamie Kress about RFID—what’s new, where we’re headed, common misconceptions, and so much more.
Extending Threat Awareness Beyond Store Entry | Ep. 76
December 07, 2023 20:00 - 44 minutes - 30.6 MBAs organized retail crime continues to rise, asset protection and loss prevention professionals face constantly evolving challenges. This podcast explores the value of expanding your retail security footprint beyond entrances and interiors, as well as showcase how license plate recognition (LPR) technology can play a pivotal role in protecting your employees, customers, and merchandise.
What to Expect at CCROC's Annual Conference | Ep. 76
July 05, 2023 17:00 - 11 minutes - 7.84 MBIn this podcast, join Kevin McMenimen and David Williams as they discuss the upcoming Cook County Regional Crime Task Force (CCROC) Annual Conference which will take place August 8-9 at the Homeland Security institute in the College of DuPage. During this event, there will be over thirty speakers discussing multiple topics, lots of contests, tasty food, and more. In this short bit, tune in to hear Williams delve into what the event entails, why it’s beneficial, what’s on the agenda, and more.
ORCAs in Action Podcast: The Cook County Regional Crime Task Force (CCROC) | Ep. 75
May 24, 2023 17:00 - 11 minutes - 7.84 MBIn this new episode of the ORCAs in Action Podcast, LPM’s Jac Brittain and Kevin McMenimen speak with David Williams, supervisor of the Cook County State’s Attorney Office and CEO of the Cook County Regional Crime Task Force (CCROC). They discuss what CCROC does, what makes it different from other ORCAs, how it started, and so much more.
Inside Scoop with a Fraudster Podcast | Ep. 4
May 03, 2023 20:00 - 22 minutes - 15.4 MBIn the final episode of LPM’s Inside Scoop with a Fraudster Podcast featuring Alexander Hall and Stefanie Hoover, the two discuss the frightening reality of identity theft, and how to conquer it. Listen in on the strategies that entry-level fraudsters use to take advantage of information online. Here, you can discover more on account monitoring, when to bring in vendors for extra security, and the importance of understanding your vulnerabilities.
And This Is Why Podcast with Cisco Meraki | Ep. 74
April 19, 2023 19:00 - 18 minutes - 12.7 MBIn this episode of LPM’s “And This Is Why…” podcast series, Kevin McMenimen, LPC, talks with Matt Moreno, product specialist, global enterprise, and Andreas Nordgren, leader of business development, Cisco Meraki. They discuss exciting new technologies in the world of security, the power of partnerships, different use cases for their solutions, and more.
So What Do You Do, Cisco Meraki? | Ep. 73
April 12, 2023 15:00 - 14 minutes - 10.4 MBCisco Meraki provides physical security, reimagined. They promise to transform your safety and physical security best practices, helping you experience less complexity, fewer manual tasks, and more visibility. Here, Cisco Meraki Product Specialist, Global Enterprise, IoT Matthew Moreno explains how Cisco can help transform your organization’s physical security.
Inside Scoop with a Fraudster Podcast | Ep. 3
March 28, 2023 15:00 - 31 minutes - 21.8 MBCheck fraud? Is it still a thing? Can't remember the last time you wrote a check? In episode 3 of this limited podcast series, Stefanie Hoover, CFI and Alex Hall talk about why this is still a viable fraud method—and one that can do a lot of damage to retailers. From set-up to recruiting, Alex lays out how inexpensive and profitable this fraud scheme can be. Listen in to see if there are ways asset protection professionals can shore up vulnerable entry points to fight check fraud. If yo...
What's Cooking with Sensormatic | Ep. 72
March 22, 2023 18:00 - 17 minutes - 12.4 MBIn this episode of LPM’s What’s Cooking podcast series, Kevin McMenimen talks with Anthony Camparone, a food and safety subject matter expert for Sensormatic. They discuss how food safety has increasingly become enmeshed with food safety, and how Sensormatic is helping teams through these changes.
Customer Aggression and the Impact on Retail Associates | Ep. 71
February 21, 2023 15:00 - 36 minutes - 24.9 MBAs a part of the ORCAs in Action January Blitz, we take a closer look at some winning strategies to help keep employees safe in the face of growing aggression and violence in the retail workplace. Psychologist Gethin Nadin talks about the need for every customer-facing team to be more aware of the ways increased customer aggression is affecting employees—and the result of inaction. For retailers struggling to attract and retain employees, understanding the best ways to support employee well-...
Inside Scoop with a Fraudster Podcast | Ep. 2
February 08, 2023 22:00 - 32 minutes - 22.1 MBEpisode Two of the Inside Scoop with a Fraudster podcast continues the revealing conversation between LP Magazine's Stefanie Hoover and Alexander Hall. Listen in as Stefanie and Alex delve into credit card fraud techniques and ways to defeat it. Hear how easy it is to obtain information and equipment to set up a credit card fraud scheme and how much we depend on our frontline employees to help us prevent these frauds.
Inside Scoop with a Fraudster | Ep. 1
January 10, 2023 21:00 - 35 minutes - 24.4 MBIn Episode One of Inside Scoop with a Fraudster, Stefanie Hoover, CFI chats with Alexander Hall, a former fraudster and now consultant. Listen in to their candid conversation about life as a fraudster and specifically, in this episode, self-checkout fraud. What makes a fraudster tick? You're about to learn firsthand! Over this series, Stefanie will dig into the myriad of ways fraudsters operate their schemes, and techniques retailers should consider to strengthen their defenses. Don't mi...
Homeland Security Investigations' National Lead Development Center Steps Forward in Fighting ORC | Ep. 70
November 02, 2022 21:00 - 16 minutes - 11.4 MBHomeland Security Investigation’s National Lead Development Center (NLDC), located in Williston, Vermont, is responsible for producing high quality criminal referrals and case support for the various HSI Field Offices across the country. Join us as we have a conversation with Allen Vanscoy, section chief for HSI's National Lead Development Center, to learn more about the center, ways that the NLDC can benefit our investigations, and how you can become more involved in working with HSI as pa...
ORCAs in Action Podcast: The New Mexico Organized Retail Crime Alliance (NMORCA) | Ep. 85
October 10, 2022 19:00 - 27 minutes - 19.1 MBThe New Mexico Organized Retail Crime Association (NMORCA) is a project of the New Mexico Chamber of Commerce, in partnership with retail member companies and law enforcement across the state of New Mexico. NMORCA provides an online digital platform for retailers and law enforcement so they can easily share information in real-time to help prevent and prosecute organized retail crime (ORC) in New Mexico. Here, enjoy a conversation with Chris Kohler, commander of the New Mexico Organized Ret...
ORCAs in Action Podcast: The Carolinas Organized Retail Crime Alliance (CORCA) | Ep. 84
September 21, 2022 16:00 - 17 minutes - 11.9 MBJoin us in a conversation with Andy Ellen, president and general counsel with the North Carolina Retail Merchants Association to learn more about the Carolinas Organized Retail Crime Alliance, to include how CORCA got started, who can participate, recent success stories resulting from the alliance, why you should get involved, and steps you can take to get more engaged in this important industry initiative supporting communities across the Carolinas.
Driving Innovation Through Solution Provider Partnerships | Ep. 83
September 13, 2022 22:00 - 32 minutes - 22.4 MBWhat role do our solution provider partners play when it comes to choosing and implementing new products and innovations? More importantly, what role should they play? What questions are the most important for loss prevention leaders to ask? To help us answer some of these critical questions, LP Magazine sat down with several industry experts and trusted solution provider partners to share their insights on the role of solution providers and the expectations that retail loss prevention lea...
What Should You Look for in a Solution Provider Partner? | Ep. 82
August 29, 2022 19:00 - 27 minutes - 18.7 MBIn the world of retail loss prevention, there are many different types of innovation that might be pursued. Whether tied directly to specific products or services, internal processes or workflows, or operational efficiencies, every possible approach must be considered to adapt to the ever-changing needs of the retail landscape. While every successful leader understands the need for growth and the ability to adapt, it’s just as important that we take the necessary steps to use the right inno...
ORCAs in Action Webcast: The Georgia Retailers Loss Prevention Council (GRLPC) | Ep. 81
August 22, 2022 22:00 - 16 minutes - 11.3 MBThe Georgia Retailers Loss Prevention Council (GRLPC) is a powerful group of loss prevention corporate and field leaders and law enforcement partners that have helped shape state legislation, cultivated strong partnerships with Georgia’s law enforcement community, and donated their time, efforts, and event proceeds back to the communities most impacted by organized retail crime. Here, enjoy a conversation with GRLPC Chair Chad McManus and Council Member Dave Magersupp as they discuss how GR...
And This Is Why... with Ulta's Senior Director of LP | Ep. 80
June 08, 2022 15:00 - 11 minutes - 8.28 MBIn this episode of LPM’s “And This Is Why…” podcast series, Kevin McMenimen interviews Brian Wedoff, the senior director of loss prevention operations for Ulta Beauty. They discuss how NGS helped them through the challenges of the past few years, and keeping the safety of guests and staff as the number one priority.
And This Is Why... with Ulta's Senior Director of LP | Ep. 80
June 08, 2022 15:00 - 11 minutes - 8.28 MBIn this episode of LPM’s “And This Is Why…” podcast series, Kevin McMenimen interviews Brian Wedoff, the senior director of loss prevention operations for Ulta Beauty. They discuss how NGS helped them through the challenges of the past few years, and keeping the safety of guests and staff as the number one priority.
What's Cooking with SmartSense | Ep. 79
June 07, 2022 14:00 - 19 minutes - 13.8 MBIn this episode of LPM’s What’s Cooking podcast series, Kevin McMenimen talks with SmartSense President Guy Yehiav. When he joined SmartSense, Yehiav saw that they were well known for IoT, but not so much for loss prevention, where his background is. However, Smart Sense’s technologies can make a world of difference for loss prevention teams. Here, he discusses food safety, loss prevention, and total retail loss. Listen to the podcast above or watch the video version below.
So What DO You Do, NGS? | Ep. 78
May 31, 2022 16:00 - 13 minutes - 9.5 MBNGS is more than a glass contractor—they’re the biggest installer of window films and graphics in America. They consider themselves more of a solution provider, and have grown with a number of acquisitions in recent years. Retail is the first market segment they really focused on when the company started in 2009, but much has changed since then. Here, NGS CEO James Beale describes the evolution of NGS, and what they can offer retailers now.
So What Do You Do, Sensormatic? | Ep. 77
May 16, 2022 17:00 - 15 minutes - 11.1 MBSensormatic Solutions has gone through many changes over the years. Notably, as the company migrated from EAS to digital video, it realized it wasn’t an EAS company—it is a loss prevention company that needed to do many different things. Here, Sensormatic Sales Director Randy Dunn explains where Sensormatic started, how it has evolved, and what’s in store for the future.
Role of the Retail Council of Canada with Rui Rodrigues | Ep. 76
April 18, 2022 19:00 - 23 minutes - 16.3 MBIn this podcast, LPM Editor-in-Chief Jack Trlica speaks with Rui Rodrigues, executive advisor on loss prevention and risk management for the Retail Council of Canada (RCC) based in Toronto. Rodrigues, a veteran retail loss prevention executive, is now a consultant working with the RCC where he is the liaison between the association and their retail members. He explains how the RCC leverages collaboration between retailers, police, and government to address common problems such as the increas...
Identifying and Dismantling ORC Networks | Ep. 75
April 11, 2022 16:00 - 41 minutes - 28.7 MBSimilar to any business operation, organized retail crime (ORC) networks operate to make money. A key difference however is that they must innovate to move and hide that money as much as possible. What was once considered a “street crime” operating solely with cash on the street, ORC has evolved to the world of e-commerce and cryptocurrency. Finding and following the trails of money as it flows through legal and illegal channels is critical to identify the network, build the case, and ultima...
2 Cents on 2 Things with the LPF’s Terry Sullivan | Ep. 74
April 04, 2022 17:00 - 25 minutes - 17.8 MBIn this extra special episode of LPM’s 2 Cents on 2 Things podcast, Kevin McMenimen speaks with Terry Sullivan, president of the Loss Prevention Foundation, which recently acquired Loss Prevention Magazine. They discuss why it made so much sense to bring these two companies together, the importance of ensuring the personal safety of employees and customers in retail and beyond, and the value of a strong work ethic. For the charity portion of the podcast, Sullivan chose to talk about St. ...
Identifying Theft and Fraud Inside a Retail Business | Ep. 73
March 29, 2022 21:00 - 52 minutes - 35.9 MBSimilar to any business operation, organized retail crime (ORC) networks operate to make money. A key difference however is that they must innovate to move and hide that money as much as possible. What was once considered a “street crime” operating solely with cash on the street, ORC has evolved to the world of e-commerce and cryptocurrency. Finding and following the trails of money as it flows through legal and illegal channels is critical to identify the network, build the case, and ultima...
There’s More to ORC With Homeland Security | Ep. 72
March 07, 2022 17:00 - 1 hour - 43.6 MBAs Homeland Security Investigations (HSI) helps to lead the fight against ORC, retailers are partnering with HSI and a network of government agencies supporting ORC investigators and driving investigations that also look at the ancillary opportunities for criminal charges, which will help in crippling and dismantling these criminal networks. In this podcast, HSI Financial and Fraud Division Deputy Assistant Director for Countering Transnational Organized Crime Raul Aguilar, Washington DC Fi...
Preparing for Safe Stores in ORC Storms | Ep. 71
March 02, 2022 18:00 - 39 minutes - 27 MBWith retailers being assaulted by ORC gangs who smash-and-grab their way through the store, what are retailers doing to collaborate and help support safety in stores and across store teams? In this podcast, Walgreens AP Solutions Lead Director of Major Crimes Steve Walker, Nordstrom Vice President of Asset Protection Steve Fahey, and Nordstrom Asset Protection Senior Manager of Investigations Jeff Blunk share their experiences in the eye of these ORC storms. This discussion was originally ...
Following the Money with ACAMS | Ep. 70
February 18, 2022 16:00 - 10 minutes - 7.52 MBIn this episode of LPM’s Take 10 Podcast, Kevin McMenimen speaks with Senior Director of Anti-Money Laundering Lauren Kohr and Project Coordinator and Researcher Tiffany Polyak with the Association of Certified Anti-Money Laundering Specialists (ACAMS). They talk about the work that ACAMS does through webinars, training content, thought leadership, public-private partnerships, and more. Specifically, they discuss how ACAMS works with financial institutions to follow the money and find the le...
RILA’s Executive Team Explains the Value of the INFORM Act | Ep. 69
February 11, 2022 17:00 - 31 minutes - 21.5 MBIn this podcast, the executive team at the Retail Industry Leaders Association (RILA)—Senior EVP Public Affairs Michael Hanson, Senior EVP Retail Operations Lisa LaBruno, and Senior EVP Communications and Marketing Jason Brewer—discuss the latest on retail’s push for the federal INFORM Act and the concerted efforts across the industry in the fight against ORC, and the drive for stronger and more supportive legislation.
Part 2 of LPM’s Podcast With FMI’s Doug Baker | Ep. 68
January 31, 2022 22:00 - 12 minutes - 8.47 MBIn the second part of LPM’s podcast with FMI Vice President of Industry Relations Doug Baker, LPM’s Kevin McMenimen and Courtney Wolfe speak with him about FMI’s upcoming conference—the first since January 2020! Baker talks about new features of the conference, including roundtable discussions after educational sessions so participants can dive even deeper into the issues they are facing. Also, solution providers and retailers will be able to request appointments with one another before the ...
An Update on FMI with Vice President of Industry Relations Doug Baker | Ep. 67
January 19, 2022 20:00 - 11 minutes - 7.7 MBIn this episode of LPM’s Take 10 limited series podcast, Kevin McMenimen and Courtney Wolfe speak with the Food Industry Association’s (FMI) Vice President of Industry Relations Doug Baker. Baker discusses the work that FMI has done to keep the food industry afloat throughout the challenges of the pandemic, including developing educational guides on topics such as de-escalation. He also provides an update as to what the biggest challenges for the industry are today, and what FMI is doing to ...
Part 2 of LPM's Podcast with Raul Aguilar of Homeland Security | Ep. 66
January 17, 2022 16:00 - 11 minutes - 8.15 MBIn this episode of LPM’s Take 10 limited series podcast, Kevin McMenimen speaks with Deputy Assistant Director of Homeland Security Investigations (HSI) Raul Aguilar for the second time—10 minutes just wasn’t enough! Aguilar discusses public-private partnerships and how they help in HSI’s efforts; how online marketplaces enable sellers of stolen goods; and the way in which HSI prosecutes these crimes. At the end, Aguilar tells listeners to submit any ORC leads at ice.gov, on the ‘Transaction...
The Importance of Branding with T-Mobile’s Jennifer Schaefer | Ep. 65
January 04, 2022 18:00 - 28 minutes - 20 MBIn this episode of LPM’s 2Cents on 2Things podcast, Kevin McMenimen speaks with Jennifer Schaefer, Field Asset Protection Manager at T-Mobile. Schaefer talks about T-Mobile’s international ambassador program and the importance of branding, and how a search for mindfulness led to the creation of her small business. For the charity portion of the podcast, Schaefer talks about the ways in which she gives back through her small business, and the Ronald McDonald House, which helps children who ...
How NASP’s Better Choices Program Helps Retailers Manage Internal Dishonesty | Ep. 64
December 29, 2021 14:00 - 16 minutes - 11.1 MBIn this episode of LPM’s And This Is Why podcast, Kevin McMenimen and Jacque Brittain speak with Mike Lamb, who has managed loss prevention for a variety of large retailers such as Home Depot, Walmart, and Kroger. They discuss the National Association of Shoplifting Prevention’s (NASP) Better Choices Program, where both Lamb and McMenimen sit on the advisory board. They go into detail about NASP’s Better Choices Program, which deals with internal dishonesty, supporting a strategy for retenti...
Homeland Security's Role Fighting Organized Retail Crime | Ep. 63
December 22, 2021 15:00 - 12 minutes - 8.76 MBWelcome to the first edition of the LPM Take 10 limited series podcast, where we spend 10 minutes learning about a new product or initiative in the loss prevention space. This week, Kevin McMenimen speaks with Homeland Security Investigations Deputy Assistant Director for the Financial and Fraud Division of Transactional Organized Retail Crime Raul Aguilar about his team’s responsibility in solving fraud cases around the world. Specifically, Aguilar discusses their efforts to fight organized...
The Dangers of Defunding the Police with McDonald's Rod Holm | Ep. 62
December 20, 2021 21:00 - 37 minutes - 26 MBIn this episode of LPM’s 2Cents on 2Things podcast, Kevin McMenimen speaks with Rob Holm, the director of global security at McDonald’s. Holm talks about the dangers of defunding the police, and the consequences slashed budgets can bring. He also discusses what faith and family—his number one priorities—mean to him. For the charity portion of the podcast, Holm suggests the Ronald McDonald House, which helps children who need to be at a hospital for long periods of time be close to their fa...
An Exercise in Crisis Response | Ep. 61
December 17, 2021 17:00 - 1 hour - 60.9 MBRetailers are regularly exposed to a multitude of crisis situations, both internal and external, that can have a significant and lasting impact on the image and the assets of the business. Crisis tabletop exercises are designed to test the capabilities and readiness of an organization in the event of a crisis, helping to improve strategies, planning, and decision making during these difficult and demanding situations. They are also used to help clarify roles and responsibilities while identi...
The Importance of Company Culture and Continuing Education with Big Lots’ Rob LaCommare | Ep. 60
November 17, 2021 14:00 - 23 minutes - 16.3 MBIn this episode of LPM’s 2Cents on 2Things podcast series, Kevin McMenimen sits down with Rob LaCommare, vice president of asset protection and safety at Big Lots. LaCommare discusses Big Lots’ culture of putting family first, and how the company also prioritizes its employees’ personal needs, both in and out of the workplace. He also emphasizes the importance of continuing education, as well as appreciating where your team is at in the present. For the charity portion of the podcast, LaCo...
What’s Cooking at CLEAR and the National Response to ORC | Ep. 59
November 03, 2021 16:00 - 12 minutes - 8.63 MBIn this episode of LPM’s What’s Cooking podcast series, LPM’s Kevin McMenimen and Jacque Brittain discuss organized retail crime (ORC) with Ben Dugan, president of the Coalition of Law Enforcement and Retail (CLEAR). Dugan talks about how ORC has risen to the number one priority for most retailers, generating a national conversation between retail, law enforcement, and state and federal legislatures on how to coordinate a unified response to combating organized crime. Dugan also discusses C...
Work-Life Balance and Building Integrity with ThinkLP's Rhett Asher | Ep. 58
October 12, 2021 21:00 - 32 minutes - 22.7 MBIn another episode of our 2Cents on 2Things series, Kevin McMenimen sits down with Rhett Asher, vice president of strategy for ThinkLP and president of the International Supply Chain Protection Organization (ISCPO). Asher discusses how he was able to remain constantly involved with his children and family despite his professional career and how that translated into mentoring those who work around him to ensure they maintain and promote their own work-life balance. His second topic focused on...
Bridging the Gap between Brick-and-Mortar and e-Commerce | Ep. 57
September 22, 2021 20:00 - 24 minutes - 16.6 MBIn this first edition of LPM's What's Cooking podcast series, we hear from Nathan Smith, senior vice president of product strategy for Appriss Retail, about how they are using data mining and artificial intelligence to help retailers cope with the significant increase in omni-channel business due to the pandemic to minimize the increasing costs of online fulfillment as well as fraud, while improving the customer experience. This podcast is sponsored by Appriss Retail.
Solving Today's LP Challenges and Understanding Tomorrow's Shopper | Ep. 56
July 06, 2021 20:00 - 1 hour - 44.2 MBIn the video management software world, companies face problems like tech debt and staying up to date with the latest technology for their systems. Tech debt reflects the implied cost of additional rework caused by choosing a limited solution now instead of using an approach that may provide a better runway for growth and adoption. Concurrently, many retailers live in a world where they continually replace DVR technology with DVR technology because it is the path of least resistance with IT,...