EP 60 - How to create a courageous culture
London's Leadership Podcast
English - July 30, 2020 19:00 - 26 minutes - 18.3 MB - ★★★★★ - 2 ratingsInvesting Business Education leadership entrepreneurship business marketing entrepreneur health finance interview fitness career Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Karin Hurt and David Dye are the founders of Let’s Grow Leaders, a leadership training and consulting firm in Maryland. Recently named on Inc’s list of Top 100 Leadership Speakers and one of the American Management Association’s 50 Leaders to Watch, Karin and David work with leaders around the world who want to achieve breakthrough results without losing their soul (or mind) in the process. They’re known for their deep experience, innovative approach, and highly practical tools.
Becoming a courageous culture means building teams of microinnovators, problem solvers, and customer advocates working together.
“Microinnovator” – Consistently seeks out small, but powerful, ways to improve the business.
Problem Solver – Uncover and speak openly about what’s not working and think critically about how to fix it.
Customer Advocate – Actively look for ways to improve customers’ experience and minimize customer frustrations.